Question 1

Is Verizon a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Verizon have rated their employer with 3.6 out of 5 stars in 137 Glassdoor reviews. This is an average score with the overall rating of Verizon employees being 3.6 out of 5 stars. Search open Customer Service Representative CSR Jobs at Verizon now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Verizon.

Question 2

Does Verizon pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Verizon with 4.6 out of 5 stars based on 137 anonymously submitted employee reviews. This is 11.5% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Verizon.

Question 3

How happy are Customer Service Representative CSR professionals working at Verizon?

Accepted Answer

34% of Customer Service Representative CSR employees at Verizon would recommend their employer to a friend. This rating has decreased by 20% in the past 12 months. Customer Service Representative CSR professionals have also rated Verizon with a 3.7 rating for work-life-balance, 4.4 rating for diversity and inclusion, 3.4 rating for culture and values and 3.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at Verizon?

Accepted Answer

Solutions Specialist (1708), Customer Service Representative (1363), Sales Representative (908), Retail Sales Representative (875), Sales Associate (692), Software Engineer (546), Manager (533), Project Manager (404), Solutions Manager (389), Sales (339), Analyst (323), Consultant (321), Solution Specialist (307), Network Engineer (260), Specialist (249)

Question 5

What are the pros of working at Verizon according to real employee reviews?

Accepted Answer

"great benefits to work here which allow for medical dental and vision at a reasonable cost" ((in 7266 reviews)); "Company proposes good pay while joining and yearly hike percentage also good based on the peer and manager discussion" ((in 3864 reviews)); "I have been able to promote several times and have met some really great people." ((in 1170 reviews)); "The salary was good and increased each year based off of the company's & individual performance." ((in 940 reviews)); "The overall culture of the company is great and they strive and focus on employee satisfaction." ((in 770 reviews))

Question 6

What are the cons of working at Verizon according to real employee reviews?

Accepted Answer

"No work life balance due to it being retail and it also having aggressive sales target." ((in 1716 reviews)); "Some management can be poor and it's hard to get concerns addressed to higher ups on management." ((in 1595 reviews)); "Frequent layoffs and store closing make you wonder if you will have a job next week." ((in 759 reviews)); "Managers do not really do anything except tell you to sell more and more each day." ((in 674 reviews)); "Long hours work most weekends and HR is very involved over very little things you can get fired for hurting someone’s feelings" ((in 613 reviews))

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