Verizon Tech Support reviews

3.1

50% would recommend to a friend

(73 total reviews)
avatar

Dan Schulman

Not enough data to show CEO approval

13% positive business outlook

Tech Support employees have rated Verizon with 3.1 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Tech Support professionals have a good working experience there. Verizon is rated in line with the average (within 1 standard deviation) by Tech Support professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

73 reviews
3.0
Mar 23, 2024

Don’t do it

Recommend
CEO approval
Business Outlook

Pros

Vacation was adequate, Bonuses also

Cons

Over the years just take and take from employees

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Verizon Response
2y
We take great pride in our benefits and culture, so thank you for your feedback. We appreciate you taking the time to share your insights with us.
2.0
Feb 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Flex option to leave work early some day.

Cons

Can be denied and can become draining.

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Verizon Response
2y
Thank you for your feedback! We appreciate you taking the time to write your review.
1.0
Jan 22, 2024

good but beware

Recommend
CEO approval
Business Outlook

Pros

Benefits and pay scales are in line or little above most companies

Cons

The company is outsourcing all customer service and support overseas. Segments at a time. They may say this position is too badly needed to move. tell that to the 10k just laided off and the rest coming soon. They clearly state the goal is a full move of jobs overseas... so get used to talking to john instead of home americans.

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Verizon Response
2y
We do pride ourselves on our top-notch benefits! We greatly appreciate your feedback, as we are always looking for areas to improve upon.
Viewing 4 - 6 of 73 Reviews

Glassdoor has 38,143 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.