Vetsource reviews

3.8

69% would recommend to a friend

(28 total reviews)
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Andy Bane

100% approve of CEO

69% positive business outlook

Reviews by job title

28 reviews

Reviews about "Compensation"

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4.0
Oct 30, 2023
Recommend
CEO approval
Business Outlook

Pros

People will listen to you if you have an idea for improvements. Managers/supervisors are supportive and treat you with respect. The company will pay for you to get your certified pharmacy technician certifcate.

Cons

work is monotonous. There is room for advancement but it's very competetive. Since they helped me get certified, it would only make sense that they continue training me after that so I stay with the company. But they keep telling me I don't have enough experience.

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Vetsource Response
2y
Thank you for taking the time to provide your employee experience working at Vetsource! We appreciate your feedback and will take this into consideration moving forward.
1.0
Jul 21, 2023

Avoid if possible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They provided nice equipment for remote working. There are some nice employees, but they are mostly in the jr. or customer service positions.

Cons

Blaming others happens a lot here. You had to constantly fend for yourself here. If a mistake is made, you are reprimanded even if you tried to solve the issue with all the limited information and access you have. The CRM we used was very outdated. Even if you document everything, you will still be blamed for things out of your control. Trying to schedule meetings with others in the same or different departments felt unwanted. People often cancel meetings on you when you should be able to depend on your colleagues for answers or guidance. Vague answers are given if you try to solve a problem which lead to problems persisting and time wasted. It made the actual meetings (if anyone even chose to attend or didn't cancel) a waste of time. I have seen several people fail at their jobs while others watched on the sidelines and ignored them for help. It was sad to see. We lost a lot of good people this way who cared. Upper management is not held accountable for any of their mistakes or for their lack of help to others. There was no accountability to upper management when many people failed and were terminated, or voluntarily chose to leave. There are huge backlogs of problems here. If you are expected to tackle something, expect your issue to be ignored unless you are from upper management. It does not matter if the issue is urgent or valued more than other projects, yours will be put at the bottom if you are not from upper management. Benefits were expensive compared to other companies. After monthly benefit deductions, I would suggest you consider your real hourly or salary offer prior to accepting a position here. You will be paying at least $200-300+ per month in benefits. Raises were minimal even if you performed well. We were told by our CEO how he understands the impact of costs, but then the company gave out very poor raises. They keep very quiet on how anyone is compensated here to protect their interests.

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Vetsource Response
2y
We appreciate you taking the time to share your feedback. While we are working diligently to improve the processes and continue our mission, it’s critical that we consider employee feedback in our decisions moving forward. If you are a current employee and feel comfortable, we encourage you to contact the HR team to share your feedback on how Vetsource could improve.
3.0
Mar 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Great team to work for and very supportive

Cons

Very little pay, no room for growth, constant tech issues, IT rarely fixes problems, clients always upset with tech issues. No real resolution for these things from higher ups.

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Vetsource Response
3y
We appreciate you taking the time to share your feedback. While we are working diligently to improve the processes and continue our mission, it’s critical that we consider our current employee feedback in our decisions moving forward. If you feel comfortable, we encourage you to contact the HR team to share your feedback on how Vetsource could improve.
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