Vetsource reviews

3.8

69% would recommend to a friend

(55 total reviews)
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Andy Bane

100% approve of CEO

69% positive business outlook

Reviews by job title

55 reviews

Reviews about "Culture"

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1.0
Dec 23, 2025

Watch your back

Recommend
CEO approval
Business Outlook

Pros

Great coworkers, supportive team environment, and strong work–life balance. Many people genuinely care about each other and the mission.

Cons

Leadership communication lacks transparency and follow-through. Growth and development are frequently discussed but not meaningfully supported. Career progression feels limited. Layoffs are handled abruptly and without clear explanation, which damages trust and morale. Accountability is inconsistent, especially across remote teams, placing unnecessary strain on high performers.

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Vetsource Response
6mo
While we are working diligently to improve our processes and continue our mission, it’s critical that we consider associate feedback in our decisions moving forward. We appreciate your feedback and are thankful you highlighted our team environment and work-life balance!
2.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

In depth training, good culture, accommodating schedules

Cons

Poor middle management, staffing issues, high work load

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Vetsource Response
8mo
While we are working diligently to improve our processes and continue our mission, it’s critical that we consider associate feedback in our decisions moving forward. We appreciate you taking the time to share your thoughts and highlighting our company culture!
5.0
Sep 26, 2025

Great Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Vetsource has been around for ~20 years and has a proven record of steady growth. Leadership is thoughtful and intentional about the business directives to ensure that business projections and resourcing are realistic. After working in startup environments for many years, I've come to really appreciate this type of stable environment. Our C-suite are all extremely approachable and down-to-earth. I feel they really try to cultivate an environment where amiable and collaborative personalities can shine. Teams definitely don't feel lean, but the company also does not extraneously overstaff, so you will inherently have busier peak periods of work which are manageable. Lot's of employees here who have been around for 5/10/15+ years, shows me it's a good place to stay in my career. Fully remote environment while still emphasizing collaboration. Business is positioned to do well with lot's of strategic initiatives in play. Although we may not be as large as other competitors, our smaller company size and culture give us an advantage when it comes to connecting within the market.

Cons

Company recently became majority-owned by Mars in the recent years which has come with painpoints. I believe these are all surmountable and will diminish with time, but they can place strain on processes and add to workloads. Company hasn't adjusted well from being Portland, OR based to remote based in the sense that there is no standard working time in the org. Can put a strain on connecting with different teams and expectations across different teams on working hours.

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Vetsource Response
8mo
Thank you for taking the time to provide your experience working at Vetsource! We appreciate your feedback and are thankful you highlighted our culture, strategic outlook, and relationship with Mars.
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