Victoria's Secret reviews

3.4

57% would recommend to a friend

(13,142 total reviews)
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Hillary Super

71% approve of CEO

47% positive business outlook

Victoria's Secret has an employee rating of 3.4 out of 5 stars, based on 13,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Victoria's Secret employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
3.0
Nov 13, 2022

Beware…

Recommend
CEO approval
Business Outlook

Pros

-some of our “regulars” made it fun to connect with customers -40% discount and a ton of nearly-free merch -fashion forward and a pioneer in the industry (back in the day)

Cons

-absolutely zero work life balance, regardless of your DM. Don’t EVER complain about being tired or overworked or needing a day off after a 20-hour inventory or 3-day floorset…it will be shrugged off as “just the expectation.” -we were held accountable for shrink/shoplifting results but couldn’t stop anyone from shoplifting. If we’d ask for additional resources (because my yearly review depended on it!!), we were just told “that’s just the way it is” and to look for internal shrink instead…when I saw 50 gallon TRASH BAGS being filled by the same shoplifting ring MULTIPLE TIMES A WEEK and was told not to focus my energy on that. -you will be promised growth and development and given more responsibility for years and relocate to “further your career,” all the while, never truly be given that promotion. -they talk a big game in how important growth and development is but don’t actually walk it. Store manager training is not a thing. “VSU” videos come out every other day and DM’s are nagging you to have your teams complete their videos…there HAS to be a better way to complete this…or maybe if we actually got payroll, we’d be more open to all this added worklo-er, I mean “development.” -you will be put on blast if not EVERY SINGLE METRIC is outpacing the district/region/company. Even if you thought you had a great week, you’re probably wrong - but don’t worry, you will be called out for it week-after-week in front of your peers…and then they will all give their two cents about how you should’ve done better - even if their results were worse than yours?? Make it make sense.

1.0
Aug 10, 2022

Dismal environment

Recommend
CEO approval
Business Outlook

Pros

Good pay and good benefits

Cons

The location I worked at had horrible morale. I've worked a lot of places and I've never experienced morale that low. The training leaves a lot to be desired. It's very much sink or swim there. You feel like a burden while trying to learn your job, like if you can't figure out the ins and outs of this company and your role expectations then you're not really qualified for it. I've also never worked anywhere that didn't want their employees to succeed.

1.0
Dec 8, 2021
Recommend
CEO approval
Business Outlook

Pros

the discounts from time to time were nice and sometime you got free stuff

Cons

please dont work here. they overwork you and treat you badly

Viewing 151 - 153 of 13,142 Reviews

Glassdoor has 13,891 Victoria's Secret reviews submitted anonymously by Victoria's Secret employees. Read employee reviews and ratings on Glassdoor to decide if Victoria's Secret is right for you.