Legacy Diamond Employee, hate every aspect of this company.
Pros
I work for this company because they bought out the retailer I worked for, and I hate every facet of their operation. No pros.
Cons
Your management uses stress and fear, coaxing you to lie to customers to rip them off for vastly overpriced devices and accessories. Mandatory sales goals in the range of 150%-200% the expectations of Diamond Wireless, while maintaining the same locations, storefronts, and inadequate in-store infrastructure to deliver around half of what is asked if you're lucky. For which they blame you personally as a rep and threaten your job. Policies are often completely pointless and absurd, and at no point during this experience have I felt at all like A Wireless is a place I'd ever recommend anyone to work. After holiday season and the potential for any sort of elevated commissions I do not expect I shall continue with A, and I mourn Diamond. The organizational skills and infrastructure weren't really there, but they at least tried to care about the customer so a rep could have a conscience. Any company that expects 50 dollars for one screen protector has no place in 2016.