employer cover photo
employer logo
employer logo

Victra-Verizon Authorized Retailer

Engaged Employer

Victra-Verizon Authorized Retailer reviews

3.5

60% would recommend to a friend

(2,252 total reviews)
avatar

Rich Balot

68% approve of CEO

55% positive business outlook

Victra-Verizon Authorized Retailer has an employee rating of 3.5 out of 5 stars, based on 2,252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Victra-Verizon Authorized Retailer employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 18, 2017

Stay Away

Recommend
CEO approval
Business Outlook

Pros

1. Benefits are extremely good. 2. Pay 3. I thank God every day I got fired. I started to over eat. Almost lost my marriage. Was angry all the time. I was forced to do shady practices in my sales to keep my job. Was fired and my life has been so much better. Customers call me EVERY WEEK to tell me how down hill some locations have gone.

Cons

1. Upper management in north jersey are incompetent, non educated, wannabe corporate individuals who believe in brown nosing and having 'cliques' instead of cultivating true leaders. 2. NEVER work for an indirect company because they are NOT verizon. You will spend every day explaining to customers the difference between a wireless and verizon. 3. A wireless ROBS customers with a $20 set up and go fee that is unwarranted. A wireless gives there district managers nice little cars and sends people accross states and sets them up in hotels to keeo robbing customers. How do you think they can afford this? Oh yeah check your reciept, set up and go ! 4. If your a store manager you work 8 days a week. Even if your not at work you are expected to answer work related calls. Dont pick up and see what happens next time your in. Work life balanace is THE WORST. 5. The owner and founder is such an intelligent man. Real nice guy. But the management he has in some districts ( North Jersey ) are ruining his company. These 'district managers' are street talking, stay on their phones while visiting stores, give no feed back and micro manage the life out of you because their pay is based on your performance. 6. Your pushing products that the general public DO NOT WANT. 7. Cult like company 8. Could be a great company, but in this area your better off not taking the job. 9. You are constantly re locating and customers never know who is going to be in stores next. You could spend a whole year building community relations but someone wants your store, your out. Its all about brown nosing here and if your in the right clique. 10. THEY OFFER ABSOLUTELY NO LEGITIMATE / EFFECTIVE TRAINING. JUST A MORNING POW WOW WITH STREET TALKING PEOPLE WHO MAKE JOKES ALL MORNING AND CELEBRATE TOP SALES PEOPLR. CORPORATE VERIZON AGENTS DONT EVEN ATTEND THESE 'TRAININGS'. Do yourself a MAJOR favor. Avoid a wireless and ALL indirect channels in ALL FOUR major cell phone companies. Work for corporate locations. Thats where real money and real careers are at.

1.0
Dec 21, 2016

RIP to my work ethic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

With awireless you can get an experience including lack of leadership from corporate including distract and regional managers and a pay system that can be altered and hours taken away at any time .

Cons

Distract manager can send emails instructing store managers or himself to take hours away from someone if they are over 40 hours per week and not think anything of it.

1.0
Oct 27, 2016
Recommend
CEO approval
Business Outlook

Pros

The hourly employees I work with are good people including the store manager. The hours are good. Could be a good company to work for if they changed some things.

Cons

They come down on you all day long about selling and when you do make a sale they don't reward you. The upper management is so hard on the store employees that business becomes unethical. The only way to hit your sales goals is to lie to customers or try to force sales down their throats. The only training you get is some crappy online videos that don't train to to deal with certain customer situations. You basically have to learn everyone on your own. The commission structure is a slap in the face. For selling an iPhone and a tablet you would be lucky to get $2 in commissions. I'm basically working for $10 an hour even though I was told it would be a $40,000 a year. Extremely disappointed.

Viewing 16 - 18 of 2,252 Reviews

Glassdoor has 2,302 Victra-Verizon Authorized Retailer reviews submitted anonymously by Victra-Verizon Authorized Retailer employees. Read employee reviews and ratings on Glassdoor to decide if Victra-Verizon Authorized Retailer is right for you.