Vida Health reviews

3.3

55% would recommend to a friend

(184 total reviews)
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Joe Murad

71% approve of CEO

51% positive business outlook

Vida Health has an employee rating of 3.3 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vida Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

184 reviews
2.0
Nov 16, 2020
Recommend
CEO approval
Business Outlook

Pros

A plethora of training. Good communication among co-workers. Friendly staff.

Cons

Human resources guaranteed 20 hours a week and once I started said they made a mistake. I had to get clients on my own through their system. I turned down a contract position for this job and they left me high and dry,

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Vida Health Response
5y
We’re really sorry to hear that you had such a frustrating experience as a contract provider at Vida. As with any appointment-based business, it can take time to build a load of members that gets you to the full 20 hours. While we do our best to advise our providers on ways to quickly open availability to activate new members, some schedules don’t seem to work with the hours our members request for appointments. We are committed to working on our hiring and onboarding processes so that this is experienced by fewer people and we will make sure to share this feedback with the recruiting team and the Health Coaching leads so that we can mitigate this experience by others in the future.
2.0
Sep 12, 2020
Recommend
CEO approval
Business Outlook

Pros

They have created a fantastic digital coaching program for people with chronic conditions and hire exceptionally talented and skilled people who are passionate about helping people

Cons

They are growing so fast that there are serious management problems and HR problems. The hiring and training processes are horrendous which are leading to rapid turnover, and the front line managers are overwhelmed and overworked due to lack of adequate support and poor training

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Vida Health Response
5y
Thank you for this comment. You are spot on in your feedback that with our rapid growth we are in the painful growth phase that comes with rapid scale. In the last few months, many of our old processes (that worked when we were small) are breaking now and that can make things difficult. This year we've invested in a tool to centralize and simplify all of our training, hired an entire team to support our providers onboarding and learning, and we’ve begun hosting regular manager training to ensure our managers are supported in their work. There is still much work to be done and we are committed to listening to the feedback to make Vida great not only for its clinical outcomes but for being a great place to work.
Viewing 166 - 168 of 184 Reviews

Glassdoor has 291 Vida Health reviews submitted anonymously by Vida Health employees. Read employee reviews and ratings on Glassdoor to decide if Vida Health is right for you.