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      VillageMD

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      VillageMD reviews

      2.8

      21% would recommend to a friend

      (388 total reviews)

      Jim Murray

      17% approve of CEO

      15% positive business outlook

      Ratings by category

      3.2

      Work/Life balance

      3.0

      Diversity & inclusion

      2.6

      Culture & values

      2.6

      Compensation and benefits

      2.6

      Career opportunities

      2.3

      Senior management

      VillageMD has an employee rating of 2.8 out of 5 stars, based on 388 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VillageMD employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      388 reviews
      1.0
      Aug 21, 2023

      Misleading/Extreme Retaliatory Behavior from All

      Practice manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They provide excellent pay and benefits

      Cons

      Retaliation from Higher Ups/Medical Professionals and Execs, You will be fired based off of hear say under the guise of an "investigation" being done to clear you and provided a severance package that includes that you cannot sue them for the unjust treatment or retaliation

      avatar
      VillageMD Response
      2y
      Thank you for taking the time to share your feedback about your experience at Village. We deeply value insights from former employees and take your comments seriously. We are pleased to hear that you found our pay and benefits to meet or exceed your expectations. Providing competitive compensation and comprehensive benefits is a priority for us as we aim to attract and retain top talent in the industry. However, we are genuinely sorry to learn about the challenges you mentioned regarding retaliation from leaders and the circumstances surrounding your departure. Retaliation is not aligned with our company's values or our commitment to fostering a positive and respectful work environment. If you wish to speak to a member of the HR team regarding your concerns, please feel free to reach out to us by emailing talent-support@villagemd.com. We'd like to clarify that the decision to let an employee go is never taken lightly. Our organization follows a thorough and fair investigative process to ensure that all parties involved are treated with respect and given a fair chance to present their side of the story. Your feedback is valuable to us, and I assure you that we continuously strive to improve our practices based on such insights. Thank you once again for sharing your thoughts.
      1.0
      Feb 24, 2023

      Beware of this company

      Clinical lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only Pro is the pay

      Cons

      None of the Leadership have a clue of what they are doing. Village just hired people to fill seats because there is not one Practice manager that knows anything about their job, they ride the coat tail of Regional Practice Administrators that does or know anything as well. The company has no morals and treats not only their employees like nothing but also does not care about the patients. This company is the worst for discrimination and favoritism it will blow your mind. I am aware of a few people reaching out to the EEOC based off their experience with this place. This company will not last long based off the things that are going on daily inside these clinics not to mention not one clinic in the Dallas Market is on the same page. Every office does something different and any and everyone makes their own rules. I really thought I had a good thing going with this company but as time has progressed this is a absolute joke. This company needs to pay attention the the leadership they hire and know they are knowledgeable at the job they are hired for.

      avatar
      VillageMD Response
      3y
      Thank you for your honest and transparent feedback. We are regularly seeking ways to improve our clinical and operational workflows, and strive for our Practice Managers and Regional Practice Administrators to know the ins and outs of each role in our practices so they can support their teams. We'd value the opportunity to hear more about your concerns so we can appropriately address them - please reach out to Talent-Support@VillageMD.com or our anonymous Compliance tip-line at 855-236-0714.
      3.0
      Dec 6, 2022

      caution in new markets

      Advance practice provider
      Recommend
      CEO approval
      Business Outlook

      Pros

      - competitive base pay with generous bonuses - flexible schedule with good time off policy and ability to swap shifts

      Cons

      - love the idea of village, but 15 min appts for patients with multiple chronic conditions isn't revolutionizing primary care - medical assistants & practice managers do not receive enough support/training to do their jobs well - biggest issue is that I am in a new market. we have almost none of the support we were told we were get (from in house testing to marketing to ancillary services like referral management to accepting Medicaid). I am sure it is better in established markets like Houston and parts of AZ & FL, but it's a struggle to try to work in a new market - there is some questionable favoritism/back door-dealing with regards to hiring/appointing clinical leadership - poor HR handling of gender/race discrimination and toxic workplace complaints

      avatar
      VillageMD Response
      3y
      Thank you for taking the time to share your transparent and honest perspectives. Each of our markets and practices are focused on improving patient outcomes as well as creating operational excellence in everything we do. Additionally, our Talent and Leadership teams work closely together to foster and reinforce our culture inclusivity every single day! We continue to look for opportunities to improve and take your concerns with the utmost importance. To that end, please consider reach out to our anonymous Compliance tip line (1-855-236-0714) to share additional feedback to ensure we are able to support you and continuously improve. Thank you again for the feedback and your willingness to share. We hope to hear from you soon. VillageMD
      Viewing 28 - 30 of 388 Reviews
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      Glassdoor has 405 VillageMD reviews submitted anonymously by VillageMD employees. Read employee reviews and ratings on Glassdoor to decide if VillageMD is right for you.