Does Volusion pay their employees well?

According to anonymously submitted Glassdoor reviews, Volusion employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Volusion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Volusion?

47% of Volusion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Volusion 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Volusion?

Support Concierge (15) , Ecommerce Sales Consultant (12) , Software Developer (9) , Sales (7) , Marketing (6) , ECommerce Advisor (4) , ECommerce Consultant (4) , Services (4) , Account Manager (3) , Front End Developer (3) , Manager (3) , QA Engineer (3) , SEO Specialist (3) , SEO Writing (3) , Sales Associate (3)

What are the pros of working at Volusion according to real employee reviews?

"The people are great and it is what made you want to come to work every day." ((in 51 reviews)); "The people and the culture are great." ((in 27 reviews)); "Good benefits and WFH flexibility" ((in 14 reviews)); "They have free food all the time as well as other free snack type items in the office." ((in 12 reviews)); "Fun work environment" ((in 11 reviews))

What are the cons of working at Volusion according to real employee reviews?

"speaking with angry customers, low pay" ((in 20 reviews)); "The pay rate wasn't competitive, the office politics were apparent, and the leadership never seemed to be able to keep morale up." ((in 17 reviews)); "Upper management is completely absurd." ((in 12 reviews)); "This place was run by not at all experienced managers." ((in 10 reviews)); "Very little leadership, and everyone appeared afraid to make decisions because the CEO overruled them constantly." ((in 6 reviews))

What are employees saying about Volusion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Volusion layoffs and their outlook for job security at Volusion in 2026.

What are the top reviewed Volusion locations?

Austin , Simi Valley , Deland , Orlando

Volusion reviews

3.1

47% would recommend to a friend

(315 total reviews)

Troy Pike

50% approve of CEO

36% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Culture & values

3.5

Diversity & inclusion

3.1

Compensation and benefits

2.9

Career opportunities

2.7

Senior management

Volusion has an employee rating of 3.1 out of 5 stars, based on 315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Volusion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

315 reviews

1.0

Mar 2, 2017

Bummer of a place to work

Support concierge

Recommend

CEO approval

Business Outlook

Pros

It's a job They have snacks There is a game room

Cons

Really low pay No benefits for your first 5-or-so months No chance to get to know anybody you work with (because you're always on the phone) Company does not find it beneficial to focus on keeping support people, and instead accepts that they will have a high rate of turnover, so they don't do anything to make support "concierges" happy

Volusion Response

9y

All full time Volusion employees are eligible to enroll in benefits starting on day one of employment. Part time employees are ineligible for benefits. The Support Concierge role’s current incarnation is Ecommerce Support Specialist; this role has multiple tracks for career growth based on performance. Additionally, management strives to maintain an engaging environment. The Customer Experience team has a dedicated Engagement Coordinator who focuses on creating fun events and activities specifically for Ecommerce Support Specialists.

1.0

Oct 24, 2015

OK place to work if you can't find anything better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work environment is relaxed and management doesn't push unrealistic deadlines. The benefits are competitive with other companies in Austin.

Cons

The company has already lost to the competition. Everyone seems to just be showing up and going through the motions until they head home at 5pm (or 4pm in many cases).

1.0

Jun 10, 2014

Management has no clue

Design manager

Recommend

CEO approval

Business Outlook

Pros

Great people (mostly). Great office space. Great coffee. Ping pong.

Cons

Lack of transparency from the top down. Awful communication and blatant misuse of defined processes. Zero accountability for managers who are hardly ever available and don't take time to develop employees. No long term plan and prone to emotional decisions rather than leaning on data and employee expertise to drive projects. Extremely expensive health insurance and fake perks. The only free benefits are occasionally catered food, t-shirts and a small gym in one of the offices. They are cheap relative to other companies of the same size.

Viewing 43 - 45 of 315 Reviews

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Volusion

Volusion reviews

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Reviews by job title

Bummer of a place to work

OK place to work if you can't find anything better

Management has no clue

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