Volusion reviews

3.1

47% would recommend to a friend

(315 total reviews)
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Troy Pike

50% approve of CEO

36% positive business outlook

Volusion has an employee rating of 3.1 out of 5 stars, based on 315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Volusion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

315 reviews
2.0
Jun 16, 2016

Fast pace to an uncertain future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All the typical perks hip software companies have to do for entry to the club. Coffee, snacks, free meals, on-site gym, beer Fridays... Smart people willing to work as a team in IT, customer support (CS) and IT support. Competitive comp and benefits. Agile, fast pace.

Cons

If considering Volusion, you need to understand the product mix. Volusion (consumer platform) is in decline. Mozu (enterprise) is technically solid, but late to market and struggling for share against big, some open source players. There's a third fremium platform that seems mostly a distraction and resource suck. The groups supporting Mozu clients (CS, Professional Services) staffed up for enterprise sales pipeline that didn't happen, a large layoff was inevitable. About half PS was laid off or quit. A dramatic change in these trends is the only thing that can turn this around. So the founder reassumed CEO role, did the layoff and is attempting a course correction...we'll see. If that's not enough, the product and development groups have consistent chaos leading to high turnover. Not good for product roadmap delivery.

1.0
Jun 28, 2016
Recommend
CEO approval
Business Outlook

Pros

The only pros that I can think of about working at Volusion is that you might be lucky enough to network with some people who are of similar mind and have either gotten out before you and/or are looking to get out with you. There are definitely some very talented people that Volusion hires, but those people will leave. Pray that they take you with them or hook you up later.

Cons

Where to begin? Oh I know... let's start where Volusion "jumped the shark" - MOZU. What a pile of junk that idea was. MOZU has lost the company a colossal amount of money and even worse, it wasted valuable time for the company which allowed competitors such as Shopify and BigCommerce to surpass Volusion as a leader in the SMB space. Did Volusion learn it's lesson? Of course... oh wait. No, no they didn't. Here comes along a 3rd brand... "Material". Initially designed to be a free model, that will likely change once they get enough hooks into the skin of the customer base. Once again, what a huge waste of time and resources. So with Volusion you have 3 brands.... MOZU - a wannabe major enterprise type platform, Volusion - an antiquated SMB platform, and Material - jury is still out on what this will be but my guess is a wannabe Weebly but limited to ecommerce and not as functional. The sad part is that if Volusion had just focused on their namesake brand, they probably would be in a great spot today. Instead, things are so bad that Volusion has had massive layoffs, excuse me, massive "individual firings" to save money and not have to pay unemployment benefits. Literally all the good talent has either left Volusion or became too expensive to retain. Road maps are pointless because everything gets delayed, delayed, delayed and then next thing you know, Volusion will probably have a 4th brand spinning off from an idea that was supposed to be on the core platform road map. I truly feel awful for anyone that remains loyal to this company because Volusion has ZERO loyalty to it's people. Honestly, I feel lucky at this point to have been let go because of the new opportunity I have, I just wish I would have seen the writing on the wall sooner and I wish that I had left on my own terms. I am sure that this will come off as sour grapes for having been let go, but I truly advise anyone considering to join the Volusion team to stay far, far away. NOTE: Every department will have their pitch about why you should join and how the company is changing for the better.... Nothing ever got better during my entire time with Volusion. Only worse... much worse. The really funny thing is that the company has been pitching the idea of an IPO since 2008 and now they'll be lucky if anyone decides to buy them out simply for the data.

2.0
Dec 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Casual environment, unspoken and unofficial but useful work from home policy, all the hollow benefits everyone seems to like at trendy startups. Just be careful not to actually use the game room, as there are droves of folks waiting to tattle on you for not being at your desk every minute of the day, and plenty of managers ready to use that information against you. Oh wait this was supposed to be "pros". I did get a 1% raise, so that was cool.

Cons

Where to begin. At the risk of beating a horse that's already thoroughly stomped by other reviewers... Upper management. I've never seen so much backstabbing, idea theft, sniping, and disrepectful behavior at a company. I once witnessed the director of product management berating a product manager and asking him repeatedly "are you completely stupid? are you? are you stupid?" Never be naive enough to think your ideas matter. Unless you're in a certain clique, much like high school, the best and most useful ideas are dismissed out of hand. Except when they're stolen and used by a director or VP level to please the CEO. Departments have openly adversarial relationships, especially between "Product" and IT. Lots of blame and finger pointing, lots of excuse making. When I left the company, there was effectively an IT shadow organization under Product trying to work around IT. Weekend and overnight deployments galore. Building a new "enterprise" ecommerce platform that is SOA but undeployable without manual oversight and vast service dependencies speaks volumes about the "genius" crew - the ones who make decisions and get lots of hero-worship service. All in all, this place is like an episode of Silicon Valley. Hooli, without the talent or success. Don't waste your time.

Viewing 4 - 6 of 315 Reviews

Glassdoor has 325 Volusion reviews submitted anonymously by Volusion employees. Read employee reviews and ratings on Glassdoor to decide if Volusion is right for you.