Volusion reviews

3.1

47% would recommend to a friend

(315 total reviews)
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Troy Pike

50% approve of CEO

36% positive business outlook

Volusion has an employee rating of 3.1 out of 5 stars, based on 315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Volusion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

315 reviews
1.0
Apr 16, 2018
Recommend
CEO approval
Business Outlook

Pros

They have decent benefits and have food in the office all the time. Tacos every friday, some beer every month or so.

Cons

Upper management is completely clueless. When I asked about why the internal knowledge base is so lacking and terrible to try and search, I was told that there was a lot of "tribal" knowledge that people who had been there a while had, and that I should ask them. I then saw them let most of these experienced "tribal elders" go. They have 2 platforms right now for customers. 1 is the established product and where most of their revenue comes in from. 2 is the new offering and is barely functional, and it brings in almost 0 revenue, yet, the company is almost completely focused on this new offering. 1 is a completely outdated broken product that looks straight out of 1998, but is sold to customer's as competition to Squarespace, which is laughable. My department was told flat out that there would be no merit based raises of any kind, because even though the job requires a healthy understanding of online ecommerce, HTML, DNS, Excel, SQL, because it is "entry level", they do not feel like additional work and additional experience gained over the years, is worth paying for. I was told that, even thought every software company around the world uses a QA team to mitigate release update issues before they reach the public, I was told Volusion teams would just "QA themselves" thus negating the need for a QA team.

1.0
Oct 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Donuts and/or tacos on Friday

Cons

They have 3 platforms, which leads to internal confusion, envy, and a loss of identity. Material, the product, was born from a UI interaction idea. That's not enough to build a new product on, let alone a new company. Volusion, the product, is like Grandpa who has been put in the old folks home, and only a few relatives visit on occasion. Mozu was originally going to be the cool, new, modern replacement for the old legacy Volusion platform, but they hired architects and developers from Dell and let them go. They built the wrong thing, something not SMB. So the company decided to launch it it as their Enterprise platform. It was kind of an accident, and you know how most kids who are accidents turn out. At least one of the parents is bitter, and then there's divorce and alcoholism. There have many layoffs and quitters since I left. And since they implemented "Unlimited PTO" and Work From Home, I hear the place is a ghost town. Lastly, the development area was an embarrassment. The open floor plan is noisy and trashy. Desks were very close together. It was an obstacle course. Old pants hang from the ceiling, and prints of "Taco" go up the walls. Christmas decorations never come down. People use noise-cancelling ceiling panels to separate workspaces (making their own little forts). A life-sized cutout of Justin Beiber with a Sharpie mustache, a hoarding area with a trash-covered keg, weird furniture, hard liquor bottles and a depressing view of the parking lot complete the scene.

2.0
Dec 9, 2016
Recommend
CEO approval
Business Outlook

Pros

flexible work hours Work from home once a week 20% hack time free breakfast friday snacks catered lunches and events on occasion

Cons

Volusion Development leadership is very much against change. Trying to upgrade a .Net version takes talking to 10 different people and waiting 6 weeks only to get shut down by a manager because he didn't think of it. You never know when you'll be let go. They talk about being a transparent company, but then make split second decisions to let go a group of people once things start going downhill. Talking to coworkers, they were always afraid of losing their job, and there was no warning. After being laid off they don't care about you. I was laid off with one week of severance. In the following weeks they invited the whole company to happy hour, threw multiple team events, and had a holiday party at the W. They have money, they just don't want to pay their developers. Leadership has no idea what development does. While working there we used multiple tools to track our progress, and having a CEO familiar with Github, he was more than capable of looking through our commits, however we had multiple meetings where leadership claimed there was no work being done because their work wasn't being done. Overall this job as a developer felt like half my time was development and the other half fighting a political battle with leadership.

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Volusion Response
9y
We regret that you had a negative experience in our Engineering department. Leadership values our development team; which is increasing in efficiency under the direction of our new CTO. He is focused on engineering excellence and building high performing teams. As you know, Volusion went though some organizational restructuring earlier this year. Organizational changes were finalized with the sale of our enterprise platform, Mozu. Now that we are focused completely on the SMB space, we are poised for growth.
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