Volusion reviews

3.1

47% would recommend to a friend

(315 total reviews)
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Troy Pike

50% approve of CEO

36% positive business outlook

Volusion has an employee rating of 3.1 out of 5 stars, based on 315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Volusion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

315 reviews
1.0
Mar 2, 2017
Recommend
CEO approval
Business Outlook

Pros

It's a job They have snacks There is a game room

Cons

Really low pay No benefits for your first 5-or-so months No chance to get to know anybody you work with (because you're always on the phone) Company does not find it beneficial to focus on keeping support people, and instead accepts that they will have a high rate of turnover, so they don't do anything to make support "concierges" happy

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Volusion Response
9y
All full time Volusion employees are eligible to enroll in benefits starting on day one of employment. Part time employees are ineligible for benefits. The Support Concierge role’s current incarnation is Ecommerce Support Specialist; this role has multiple tracks for career growth based on performance. Additionally, management strives to maintain an engaging environment. The Customer Experience team has a dedicated Engagement Coordinator who focuses on creating fun events and activities specifically for Ecommerce Support Specialists.
4.0
Feb 28, 2017

Opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company Road map is clearer than before and there are projects lined up to keep us all busy

Cons

Many tasks/projects are thrown at you and you will have to learn on the fly.

5.0
Feb 21, 2017

Okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive environment to work in

Cons

Dull work, normal tech support stuff

Viewing 124 - 126 of 315 Reviews

Glassdoor has 325 Volusion reviews submitted anonymously by Volusion employees. Read employee reviews and ratings on Glassdoor to decide if Volusion is right for you.