Is WM a good company to work for as a Account Associate II?

Account Associate II professionals working at WM have rated their employer with 2.8 out of 5 stars in 279 Glassdoor reviews. This is a lower than average score with the overall rating of WM employees being 3.5 out of 5 stars. Search open Account Associate II Jobs at WM now and start preparing for your job interview by browsing frequently asked Account Associate II interview questions at WM .

Does WM pay Account Associate II employees well?

Account Associate II professionals rate their compensation and benefits at WM with 2.5 out of 5 stars based on 279 anonymously submitted employee reviews. This is 36.1% worse than the company average rating for salary and benefits. Find out more about Account Associate II salaries at WM.

How happy are Account Associate II professionals working at WM?

64% of Account Associate II employees at WM would recommend their employer to a friend. This rating has increased by 20% in the past 12 months. Account Associate II professionals have also rated WM with a 2.9 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.3 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (164) , Driver (136) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (47) , Residential Driver (47) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 597 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 399 reviews)); "Great people and company to work for" ((in 181 reviews)); "There is a great culture here." ((in 80 reviews)); "Work life balance is good" ((in 72 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 266 reviews)); "Long hours and maybe weekends" ((in 149 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 92 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 64 reviews)); "Too much favoritism at supervisory level" ((in 44 reviews))

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WM Account Associate II reviews

2.8

64% would recommend to a friend

(279 total reviews)

James C. Fish, Jr

67% approve of CEO

61% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.3

Culture & values

3.1

Career opportunities

3.0

Senior management

2.9

Work/Life balance

2.5

Compensation and benefits

Account Associate II employees have rated WM with 2.8 out of 5 stars, based on 279 company reviews on Glassdoor. This indicates that most Account Associate II professionals have an average working experience there. WM is rated 25% below average by Account Associate II professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

279 reviews

1.0

Jan 12, 2017

not reccommended

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

co workers and the building is pleasant. you can move within departments . community service is good

Cons

The management does not trust the employees and has very little training in professional management you are on physical and emotional lock down in a high stress. building You can be fired for anything and nothing. No job security and managers seem to think of crazy new rules to get rid of people before they can get a raise. Keep you so busy worrying about your job that you cant think of the customers.

1.0

Dec 31, 2016

Customer service rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Tuition reimbursement, medical, dentist and 401k

Cons

No room for advancement.. Out sourcing jobs to Mexico .. High prices

1.0

Dec 31, 2016

Be aware of paid blog positive reviews! COMPLETELY UNETHICAL!

Account manager

Recommend

CEO approval

Business Outlook

Pros

Front line employees are helpful beyond that there is no training, structure or positive redeeming value to this company and their paid positive reviews are as unethical as the organization.

Cons

Completely unethical in their paid blogging and all of their business practices. Stressed out employees,condescending supervisors,ridiculous work expectations and poor attitudes. They are robbing customers.

Viewing 226 - 228 of 279 Reviews

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WM Account Associate II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

not reccommended

Customer service rep

Be aware of paid blog positive reviews! COMPLETELY UNETHICAL!

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WM reviews FAQs

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