Is WM a good company to work for as a Account Associate II?

Account Associate II professionals working at WM have rated their employer with 2.8 out of 5 stars in 279 Glassdoor reviews. This is a lower than average score with the overall rating of WM employees being 3.5 out of 5 stars. Search open Account Associate II Jobs at WM now and start preparing for your job interview by browsing frequently asked Account Associate II interview questions at WM .

Does WM pay Account Associate II employees well?

Account Associate II professionals rate their compensation and benefits at WM with 2.5 out of 5 stars based on 279 anonymously submitted employee reviews. This is 36.1% worse than the company average rating for salary and benefits. Find out more about Account Associate II salaries at WM.

How happy are Account Associate II professionals working at WM?

64% of Account Associate II employees at WM would recommend their employer to a friend. This rating has increased by 20% in the past 12 months. Account Associate II professionals have also rated WM with a 2.9 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.3 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (164) , Driver (136) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (47) , Residential Driver (47) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 564 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 396 reviews)); "Great people and company to work for" ((in 181 reviews)); "There is a great culture here." ((in 82 reviews)); "Good work/life balance provided there" ((in 70 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 273 reviews)); "Long hours and lots of labor" ((in 143 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 90 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 64 reviews)); "Too much favoritism at supervisory level" ((in 43 reviews))

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WM Account Associate II reviews

2.8

64% would recommend to a friend

(279 total reviews)

James C. Fish, Jr

67% approve of CEO

61% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.3

Culture & values

3.1

Career opportunities

3.0

Senior management

2.9

Work/Life balance

2.5

Compensation and benefits

Account Associate II employees have rated WM with 2.8 out of 5 stars, based on 279 company reviews on Glassdoor. This indicates that most Account Associate II professionals have an average working experience there. WM is rated 25% below average by Account Associate II professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

279 reviews

4.0

Dec 21, 2016

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

opportunity to make money, no micro management, well known company, good training

Cons

service charges that competition does not charge, invoice and billing is hard to understand.

5.0

Dec 11, 2016

Awesome!

Account manager

Recommend

CEO approval

Business Outlook

Pros

Salary, Benefits, Parties, Incentives, Free Monthly Lunches!

Cons

Location, No 401k, Not very family oriented! No holiday bouns!

2.0

Oct 14, 2016

Not the Best Place to Work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

In my experience the pros of this job was essentially the weekly pay and the representatives themselves.

Cons

This company has a lot of cons. For starters the leads are incompetent and display extreme levels of favoritism. The upper management of the Customer Experience don't pay people their worth of they do not have it in the "budget". Shady backend policy changes that can result in job abandonment if you leave the property on your 15 minute break. Leads don't help as much as often and they don't have an adsist line. Training courses have been shortened to accommodate for lack of reps on the on the phones.

Viewing 229 - 231 of 279 Reviews

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WM Account Associate II reviews

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Account Manager

Awesome!

Not the Best Place to Work

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