Is WM a good company to work for as a Dispatcher/Router?

Dispatcher/Router professionals working at WM have rated their employer with 3.8 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of WM employees being 3.5 out of 5 stars. Search open Dispatcher/Router Jobs at WM now and start preparing for your job interview by browsing frequently asked Dispatcher/Router interview questions at WM .

Does WM pay Dispatcher/Router employees well?

Dispatcher/Router professionals rate their compensation and benefits at WM with 4.4 out of 5 stars based on 16 anonymously submitted employee reviews. This is 20% better than the company average rating for salary and benefits. Find out more about Dispatcher/Router salaries at WM.

What are the top reviewed jobs at WM?

Customer Service Representative (163) , Driver (135) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (47) , Residential Driver (46) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 575 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 391 reviews)); "Great people and company to work for" ((in 177 reviews)); "There is a great culture here." ((in 79 reviews)); "work life balance is good" ((in 67 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 263 reviews)); "Long hours and lots of labor" ((in 146 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 88 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 64 reviews)); "i was assigned to a commercial route with helpers that had no training what so ever." ((in 49 reviews))

WM Dispatcher/Router reviews

3.8

72% would recommend to a friend

(16 total reviews)

James C. Fish, Jr

100% approve of CEO

97% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (16 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Router/Dispatcher employees have rated WM with 3.8 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Router/Dispatcher professionals have a good working experience there. WM is rated in line with the average (within 1 standard deviation) by Router/Dispatcher professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

16 reviews

5.0

Dec 11, 2023

Great

Router/dispatcher

Recommend

CEO approval

Business Outlook

Pros

Work from home. Women centered

Cons

Out of date routing systems

WM Response

2y

Thank you for your great five-star review. We’re committed to offering our employees an environment they can thrive in. We are happy to hear about your positive experience while working for WM.

3.0

Jul 13, 2023

To Big of Company

Dispatcher/router

Recommend

CEO approval

Business Outlook

Pros

Great co-workers to have on a team

Cons

Totally unfair policies regarding situations being blown out or porportion.

WM Response

2y

Thank you for your review. We are sorry to hear that your experience with us was not completely positive. We value all feedback from our employees and love to hear recommendations on how to best provide a more positive work experience.

2.0

May 1, 2023

Na

Dispatcher/router combo

Recommend

CEO approval

Business Outlook

Pros

Pay is pretty descent finally

Cons

Bad management and no consistency

WM Response

3y

Thank you for taking the time to express your concerns as we value all feedback. We continually strive to ensure that our management is providing the best leadership to our teams and make every effort to ensure the success of our team members.

Viewing 1 - 3 of 16 Reviews

Jobs at WM

Dispatcher/ Router Combo

Apopka Dispatcher/Router - RWCS

Apprentice Truck Driver No CDL or experience required! Home daily, PTO and 401k

Non-CDL Box Truck Driver - Hybrid

WM

WM Dispatcher/Router reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great

To Big of Company

Na

Jobs at WM

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