Is WM a good company to work for as a Dispatcher/Router?

Dispatcher/Router professionals working at WM have rated their employer with 3.8 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of WM employees being 3.5 out of 5 stars. Search open Dispatcher/Router Jobs at WM now and start preparing for your job interview by browsing frequently asked Dispatcher/Router interview questions at WM .

Does WM pay Dispatcher/Router employees well?

Dispatcher/Router professionals rate their compensation and benefits at WM with 4.4 out of 5 stars based on 16 anonymously submitted employee reviews. This is 20% better than the company average rating for salary and benefits. Find out more about Dispatcher/Router salaries at WM.

What are the top reviewed jobs at WM?

Customer Service Representative (164) , Driver (135) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (47) , Residential Driver (46) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 580 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 385 reviews)); "Great people and company to work for" ((in 186 reviews)); "There is a great culture here." ((in 79 reviews)); "Work life balance is good" ((in 67 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 269 reviews)); "Long hours and maybe weekends" ((in 140 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 91 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 62 reviews)); "Favoritism has been noticed and if you don’t play their game then you will just be one of the flock." ((in 45 reviews))

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WM

WM Dispatcher/Router reviews

3.8

72% would recommend to a friend

(16 total reviews)

James C. Fish, Jr

100% approve of CEO

97% positive business outlook

Ratings by category

4.4

Compensation and benefits

4.2

Work/Life balance

3.9

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.4

Senior management

Router/Dispatcher employees have rated WM with 3.8 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Router/Dispatcher professionals have a good working experience there. WM is rated in line with the average (within 1 standard deviation) by Router/Dispatcher professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

3.0

Jun 28, 2021

Okay job

Dispatcher/router combo

Recommend

CEO approval

Business Outlook

Pros

The benefits are really good and the discounts to various places are awesome

Cons

They constantly change the job roles without warning or time to adapt to the changes . They also don’t pay for adjustments made to job roles

WM Response

Thank you for taking the time to write a review. We are proud to be able to offer a comprehensive benefits package to all our eligible employees. We value all feedback and continually strive to ensure we are providing our employees with an environment they can succeed in.

5.0

Jun 2, 2021

My thoughts

Dispatch router

Recommend

CEO approval

Business Outlook

Pros

Benefits opportunities to advance great pay

Cons

work holidays no bonuses no more cons for me

WM Response

Thank you for your review. We are proud to be able to offer a comprehensive benefits package to all our eligible employees. We value all feedback and continually strive to ensure we are providing our employees with an environment they can succeed in.

3.0

Jan 12, 2021

Could Be Worse

Dispatcher/router combo

Recommend

CEO approval

Business Outlook

Pros

Dispatch management is supportive and has your back

Cons

Unorganized, no accountability in OTHER departments, which adds to your workload

WM Response

Thank you for taking the time to express your concerns. We value all feedback and continually strive to ensure we are providing our employees with an environment they can succeed in.

Viewing 10 - 12 of 16 Reviews

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WM Dispatcher/Router reviews

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Okay job

My thoughts

Could Be Worse

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