WM reviews

3.5

63% would recommend to a friend

(4,011 total reviews)
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James C. Fish, Jr

75% approve of CEO

64% positive business outlook

WM has an employee rating of 3.5 out of 5 stars, based on 4,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Oct 27, 2022

Not People First

Recommend
CEO approval
Business Outlook

Pros

There are no pros except pay.

Cons

WM does not care about the people that with their at all. The Astra management makes arbitrary business decisions that negatively impact the business and the employees. You don’t matter at all if you are not area management or higher. Their “People First” motto is just lip service.

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WM Response
3y
Thank you for your review. We are sorry to hear that your experience with us has not been a completely positive one. We value all feedback and love to hear recommendations on how to best provide a more positive work experience.
1.0
Oct 26, 2022

The image doesn't match reality

Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits for new drivers without experience. Lots of hours with ot for people that don't have a life outside of work. Perfect work conditions for white males that identify on the right of politics without a family or life and don't like working with women or black people.

Cons

The only way to advance is to kiss butt and pretend like the GM is never wrong. Interviews are shams that are only done because they have to, the job is already filled before interviews ever happen. If you don't fort in with your politics they blackball you and you're never allowed to even mention the word union without the threat of being fired. Management try to pretend to have a family feel but it's all smoke and mirrors. Behind closed doors the truth comes out about the shady tactics used to manipulate workers. They come up with ways to make people quit by making their work life suck so they can say they didn't fire them, they manipulate employees to not file workman's comp claims, they have all kinds of schemes to use company resources for personal gain like funneling goods through corrupt venders or purchases of TV's and stuff that they say are broke but really go to their house. They use employees to work on their personal projects like welders building their personal trailers, mechanics working on their personal vehicles, having employees wash their personal vehicles and go to their house and cut their grass on the clock with the company mowers. Just all kinds of shady crap. They use the gas cards and green cards for personal expenses. The level of corruption is staggering. At my site they won't even hire the correct amount of managers because the few they have are in cahoots with each other and they're afraid an outside person would turn them in. They won't hire black people but then claim it's because they don't apply but behind closed doors they tell nonstop racist jokes and make racist comments. You can never get ahold of management either, they don't answer their phones, they're never in the office and when they are in the office it's because they have the mandatory meetings on the computer that last hours and they're unavailable during those times. Even when you do talk to them they hardly ever remember what you said so nothing gets done. They push the safety narrative a lot but in the same breath they tell everyone they're gonna be out of a job if they don't work faster. Even when employees are telling them that working faster is what leads them to make mistakes while driving and makes them unsafe. You're under constant video surveillance. There are cameras inside and outside of the trucks, they hire companies to follow you around doing video surveillance, and the managers follow you around hiding taking secret video. It's all very draconian. Things that they aren't legally allowed to make you do are volun-told. They say they need you to volunteer but if someone ask if they have to they tell you that you don't actually have a choice not to volunteer, hence volun-told.

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WM Response
3y
Thank you for taking the time to write about your experiences. Our people are key to our success, and we continue to make strides in providing the best work experience possible. We value all feedback and would love to hear recommendations on how to best provide a more positive work experience. We appreciate your commitment and the contributions you've made to our team.
2.0
Oct 21, 2022

Do not recommend

Recommend
CEO approval
Business Outlook

Pros

Poor ethics account increases would occur without notice and customers with every right would be upset and you could resolve but but within limits and then they’d be upset with poor service so paying for non existent services and then be consequences with a fee to cancel services they already paid for without receiving

Cons

Management lacked empathy lead with greed and condescending tactics that also presented as strong bias and rude poor communication that made others feel inferior or to place blame on employee instead of taking accountability for not being an open and vulnerable leader

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WM Response
3y
Thank you for taking the time to talk about your experiences. We value all feedback from our former employees. We appreciate your commitment and the contributions you made to our team. We continually strive to ensure that our management is providing the best leadership to our teams. Our people are key to our success, and we continue to make strides in providing the best work experience possible.
Viewing 370 - 372 of 4,011 Reviews

Glassdoor has 4,267 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.