WM reviews

3.5

62% would recommend to a friend

(4,008 total reviews)
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James C. Fish, Jr

73% approve of CEO

63% positive business outlook

WM has an employee rating of 3.5 out of 5 stars, based on 4,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Mar 18, 2013
Recommend
CEO approval
Business Outlook

Pros

- There is a strong commitment to the environment - Pay and benefits are reasonable - You work with some great people

Cons

-limited career opportunities once you are hired -no internal growth -recently cut out tuition reimbursement -didn't pay bonuses which can be 10-15% of salary(recruiters tell you WM has always paid bonuses, and try to negotiate a lower salary)- my advice always go for the highest salary bracket -no cost of living raises -recently there has been a large exit of good people -seem like they hire people who can talk corporate jargon but can't produce

2.0
Apr 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Large company benefits are available for a pretty reasonable price. This seems to be the primary attraction for most employees.

Cons

A commission structure so complex even the supervisor cannot explain it correctly. Strictly a call center environment where employees are REQUIRED to upsell on EVERY contact, even customers calling to cancel service. Failure to do so, even once, will halve your commissions. Company is continually adding more administrative requirements to staff yet still expect them to increase sales. Amazingly poor computer processes for such a large company. Immediate supervisor is quick to criticize but offers no positive feedback.

2.0
Dec 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent health benefits, 40 hour work week, no weekends, fellow employees have been helpful and really great to work with.

Cons

Huge turnover rate for sales personnel. Leads do not seem to be distributed fairly and you are still held responsible for unrealistic goals. The corporation gives employees 40 hours of sick time which they are encouraged to use for doctor's visits in one hour increments (as stated in the corporate employee manual) or to be used when you are really sick. Beginning in 2012, to take away this corporate benefit, the current management has written an attendance policy that penalizes you for taking any of the 40 hours of sick time. You are given 1 point for each and every time (1 hour or whole day) that you use this time. After 5 1/2 to 6 1/2 points, you are then given a verbal warning. Further points lead to termination. Even though you still have remaining sick time hours. This new policy is based on a rolling 12 month time period even though each calendar year employees are awarded 40 hours of sick time. If you happen to take three one hour increments for doctors appointments, then say you are sick with the flu for three days, you will be given a verbal warning even though you have only used 27 hours of the 40 hours available to you. Now, if this all happens towards the end of the year, since it is based on a rolling 12 months, and you get sick in January and you have to take sick time, you are on your way to being terminated even though the corportion just gave you 40 hours to use for the new year. Due to the massive amount of turnover and manipulation of benefits, I would not recommend this as a company to work for in Phoenix.

Viewing 64 - 66 of 4,008 Reviews

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