WM reviews

3.5

62% would recommend to a friend

(4,008 total reviews)
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James C. Fish, Jr

74% approve of CEO

63% positive business outlook

WM has an employee rating of 3.5 out of 5 stars, based on 4,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Weekly pay is always goog here at WM. Medical and dental benefits are decent. Drivers here seem to take care of each other.

Cons

Management is always back stabbing each other. Managers dont care obout you as a human being. They treat everybody like machines. They expect you to finish a route with over 180 bins in less than 11 hours. God forbid you can't finish cause you can kiss your weekly bonus good bye. Asking for a saturday is unexceptable. (when they get 3 day weekends). Working over 64 hours a week sounds good but your body really feels it after a whyle. Oh and another thing we have 8 PTO days off a year (personal time off) They just told us in a meeting that we can't call in sick. If we do they will determine over the phone if we are sick or not. Overall Waste management will work you to the ground and after 20+ years in the company they will let you go just because you are not as productive as another driver that has been there for 2 or 3 years. We never have time to ourselves we work over 11 hours a day and our short day 8 hours on Saturday. You are never home thats why we have such a high divorce rate.

1.0
May 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Pros are you get to work from home, assuming your performance stays in an acceptable range.

Cons

This position is a sales role without any commission. You will handle accounts that are set up incorrectly by unknowledgeable sales representatives. You will be tasked with handling complex operational issues and complaints with little help from upper management.

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WM Response
1y
Thank you for taking the time to express your concerns as we value all feedback. We continually strive to ensure that our management is providing the best leadership to our teams and make every effort to ensure the success of our team members.
1.0
May 17, 2024
Recommend
CEO approval
Business Outlook

Pros

There are none other than weekly paycheck

Cons

This is a sales role with absolutely no commission or bonuses. If you struggle to make call goal everyday, no one bats an eye, but if you are successful in your role you will be micromanaged and asked to do more for 0 pay. Supervisor does not know policies.

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WM Response
1y
Thank you for taking the time to write about your experiences. We’re sorry to hear you felt overworked at times. We appreciate your commitment and the contributions you made to our team. We continually strive to ensure that our management is providing the best leadership to our teams.
Viewing 127 - 129 of 4,008 Reviews

Glassdoor has 4,264 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.