WM reviews

3.5

62% would recommend to a friend

(4,008 total reviews)
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James C. Fish, Jr

74% approve of CEO

63% positive business outlook

WM has an employee rating of 3.5 out of 5 stars, based on 4,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

this used to be my favorite company, family dynamic lots of training for new procedures

Cons

no time off, treat you like a number. the yearly raises are literally cents. micromanaging, no room for advancement - even though they promote within the company they will promote someone from a different district to try to keep people learning different areas. really sucks

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WM Response
2y
Thank you for taking the time to express your concerns. We value all feedback from our former employees. We continually strive to ensure that our management is providing the best leadership to our teams. The key to our success is our people, and we continue to make strides in providing the best work experience possible.
1.0
Aug 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home five words.

Cons

Job is constantly apologizing and doing damage control for bad customer service and someone else's incompetence.

2.0
Jun 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home, weekends off

Cons

Low pay for the call volume and all the other behind the scenes work that needs to be done with no time off the phones to get done. Systems are out dated and communication between dispatch and us is ridiculous.

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WM Response
3y
Thank you for taking the time to express your concerns. We value all feedback and recommendations from our employees and continually strive to ensure we are providing them with an environment they can succeed in.
Viewing 130 - 132 of 4,008 Reviews

Glassdoor has 4,264 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.