WM reviews

3.5

62% would recommend to a friend

(4,008 total reviews)
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James C. Fish, Jr

74% approve of CEO

63% positive business outlook

WM has an employee rating of 3.5 out of 5 stars, based on 4,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Apr 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Great Benefits and People a very pleasant place to work.

Cons

Company is quick to lay off senior vetted employees no matter if they're great workers are not.

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WM Response
4y
Thank you for your review. We are sorry to hear that your experience with us was not a completely positive one. The key to our success is our people and we appreciate all of your hard work.
1.0
Jul 22, 2021

Slave labor

Recommend
CEO approval
Business Outlook

Pros

It's a job, and a paycheck. If your single and hate your freetime, this may be perfect for you.

Cons

Hard workers are punished. Seniority means nothing. If they can count on you they will give you the worst broken down truck and the worst route. While new hires are given brand new trucks and are home by noon. Wife had a miscarriage and I was written up and talked to for taking the day to be with her at the hospital. Management is a joke, run by someone who has never driven a route in their life. I wouldn't be surprised if they lose major contracts soon due to mismanagement. Wages are a joke. They wonder why no one wants to work for pennies during a labor shortage. It's not rocket science, raise your starting wage to pay more than mcdonalds and you'll get employees. There is no room to grow. You will never receive a significant raise or promotion. They like to fill management positions with people who never actually did the job. Expect to work 6 days a week for the foreseeable future.

2.0
Apr 22, 2019
Recommend
CEO approval
Business Outlook

Pros

In all honesty, the job itself wasn't very difficult and the chances to make money were potentially there, but because of other elements and factors what should've been easy and profitable became unnecessarily difficult, tedious, and unattainable.

Cons

Oh boy where to begin... -Incredibly mismanaged sales department as a whole, but especially on the Snapshot team -There is no actual sales *management* in this department. There are people in charge who approve your paychecks and who occasionally may have a meeting with you, but there's no sales coaching, no strategies, no regular meetings or pipeline conversations etc. They seem to have no interest or ability to develop skills. I was there for over a year and I NEVER had a one-on-one with my leader. I never found out my conversation rates. When asked once if we could get that info, we were told (in a formal meeting environment) that we could "calculate our conversion rates ourselves" even though that's what Salesforce SHOULD do for us -The commission payout for 100% to goal was SO uneven it was insulting and laughable. On this team if you hit 100% to goal you get paid $2k. But each team has a different monthly goal. Some teams need to only sell $5k and others have to sell $17k in order to hit 100%. There is NO difference in what you get paid if you sell TRIPLE another rep. If your market has a $17,000 goal you'll get paid the SAME as the rep who sold $5,000 -Leadership does not care about their sales reps at all. I have seen this happen myself and have had it happen to me, but MULTIPLE times we would approach our leaders about issues we were having that impact our abilities to do our jobs. Often these issues were technical and on WM's side to fix. When asked we would get shoulder shrugs and management would walk away. No urgency at all. These were things our goals DEPEND on and we would go MONTHS without resolutions and get a bunch of halfhearted answers. They do not care about our success. They just care about their OWN success. No training, no coaching, no REAL sales leadership here, just a bunch of people with some seniority who carry around laptops and call themselves leaders.

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WM Response
7y
Thank you for your review. We are sorry to hear that your experience with us was not a completely positive one. At Waste Management, we strive to equip all our employees with the proper tools and skills they need to be successful. This is an issue that we take very seriously and we will actively be taking steps to amend. We are committed to promoting and fostering equal opportunity for all employees in all areas of our company.
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