WM reviews

3.5

62% would recommend to a friend

(4,008 total reviews)
avatar

James C. Fish, Jr

74% approve of CEO

63% positive business outlook

WM has an employee rating of 3.5 out of 5 stars, based on 4,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Jul 16, 2018

Driver

Recommend
CEO approval
Business Outlook

Pros

Union insurance was great. Job security (sort of). Coworkers. Trucks were in decent shape. Free boots every so often and free PPE. Free uniforms (minus shorts, shorts you had to pay $5 for a pair).

Cons

Finish route at 1PM, sent to go help or chase misses which resulted in me punching out at 5-6PM. I was a one man satellite driver, and was always told that no one could help me if I fell behind on route. Route managers would help out the "favorites". Always felt like everyday was my last day because of the crazy rules they had. One mistake and you're gone (I didn't have a mistake, I found other employment). Leaf (yard waste) pick up on Saturdays a few times throughout the year. Constantly routes being shut down because not enough drivers (vacation, call offs, no one wants to work). Management would tell you one thing on Monday, and then Friday tell you to do the opposite so you never knew what was right or wrong. Whatever benefitted them. Too many managers that were just people in the office thinking they were in charge (ops specialist, etc.). Routes were HUGE (800-1400 house counts). ALL managers not familiar with DOT laws. Making you stay out past your allotted driving hours to get the route done. They said they were fighting for us to have an "exception" to the hours rule, but still didn't enforce it any ways. Hot summer months received 2 bottles of water out on route. Zero work/life balance (you could never schedule anything, even on Saturdays).

avatar
WM Response
7y
Thank you for taking the time to submit a review. As you know, this industry can be demanding, but we also understand that work-life balance is important and love to hear recommendations on how to best provide a positive work experience. We are continually striving to ensure that our teams work together and that our management is providing the best leadership possible. Safety is a top priority at Waste Management and we are happy to hear you benefited from proper PPE that is available to our employees. We value your feedback and will use it moving forward as we continue to grow.
1.0
Apr 27, 2018

Waste Management Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Worked there 12 years and they do have some ok benefits but in the end there is a reason managers only last 2 years.

Cons

No loyalty to there employees. They will work you like a dog and when they are done with you the throw you out like the trash they haul. Worked for them for 12 years never having an accident or missing a day. But when I had a one time disagreement with a new manager they lied and fired me without even asking my side of the story.

avatar
WM Response
8y
Thank you for taking the time to express your concerns. We value all feedback from our employees. We continually strive to ensure that our management is providing the best leadership to our teams. We appreciate your commitment and the contributions you made to our team.
2.0
Dec 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent. They do try to keep you even if you screw up a little.

Cons

The view of drivers is "they are going to complain no matter what you do"...so the management just does what they want. A regional manager told me and 2 others, "if you don't like the way we do stuff, you can go work at Republic". I feel like they are using SAFETY as an excuse to do whatever they want. We have a morning meeting in a room with 2 doors, they won't let us use both to leave because it 'looks messy'. Lots of managers are former military and I guess they are channeling their inner wanna be general.

Viewing 136 - 138 of 4,008 Reviews

Glassdoor has 4,264 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.