WM reviews

3.4

60% would recommend to a friend

(4,008 total reviews)
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James C. Fish, Jr

74% approve of CEO

61% positive business outlook

WM has an employee rating of 3.4 out of 5 stars, based on 4,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Aug 27, 2014
Recommend
CEO approval
Business Outlook

Pros

i met great hard working people here and most of them are still my friends , and this is it !

Cons

too many to list so i`ll write the most commons , their equipment is falling apart they never have money to fix their trucks , mechanics claim they do that to save money and therefore get a bigger bonus at the end of the month , pay rate is bad compared to what other companies pay their employees , taking in consideration that others companies have two lifters in the back of the truck , their management is terrible , theres no communication among them at all , like theyre there to boss people around and thats it , the way the treat people is bad , youre just a number , i hardly ever took a day off , even to renew your license was a problem , they would tell you like go after work they close late tonight ! and if you didnt theyd write you up , or you woulnt be on the roster the next day , or they would place you on a random/unknown route , now they do have cameras on their trucks which they said they were going to be used for insurance purposes ( lie ) they use them to scare drivers away , specially if you were up in seniority or payrate you would be their next target , and work their way down till they hire or bring new guys in at a lower payrate and no seniority , now they push you to the limits , these people are so bonus driven is not even funny , so they conduct some meeting before you go out on the route and they tell you go out there and break a leg , which theres nothing wrong with that but you dont expect that from a company that has a rule book bigger than a bible , i mean there are rules here that are so insane in case you have an accident theyre covered , therefor theyd trow you under the bus when the big shots are in the office , they would say something like ;oh we tell them not to do that , they know better ; , but they never say i told them to hurry up and finish the route quick , and theres alot more to add here but i dont think theyre worth my time writing all this for nothing

1.0
Jul 31, 2014

David Steiner & Upper Management is destroying a good company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great chaos everyday! Local sites have hardworking employees! Great benefits. Sadly no one can stop the current madness that is destroying this company!

Cons

David Steiner & all upper management are not paying attention! Highest turnover in the history on Wm with customer & employees! Central Dispatch & customer service do not have the ability to address customer's needs. Technology is a great thing however, Wm has not master any of their programs and refuse to see the fractures within! SDO buzz words of "QUALITY OF LIFE" is a joke your employees are not stupid, it's all about leaner and meaner to the bottom line.

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WM Response
11y
We are sorry you feel this way. We appreciate your hard work and dedication to the team, and have shared your feedback as we strive toward continuous improvement.
4.0
Jul 1, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits are very good. The 401k is one of the best. The company matches up to 6% and you're fully vested from the start. The bad news is, you have to wait 90 days before you get any health benefits. That's a long time to go without coverage. Especially if you have small children.

Cons

If you like change - you'll love Waste Management. There is little to no support. You will be responsible for managing every aspect of your accounts. You'll need to be an expert in billing, operations, sales, administration and anything else your customers will want. It makes it almost impossible to take a vacation and not come back to a mountain of emails. Operations runs the show.

Viewing 13 - 15 of 4,008 Reviews

Glassdoor has 4,264 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.