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WPS Health Solutions

Engaged Employer

WPS Health Solutions reviews

2.6

31% would recommend to a friend

(615 total reviews)
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Wendy Perkins

32% approve of CEO

24% positive business outlook

WPS Health Solutions has an employee rating of 2.6 out of 5 stars, based on 615 company reviews on Glassdoor which indicates that most employees have an average working experience there. The WPS Health Solutions employee rating is 27% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

615 reviews
1.0
Dec 21, 2016
Recommend
CEO approval
Business Outlook

Pros

a structured and mature organization with various opportunities to gain skills.

Cons

Unfortunately too many to list but will share some high level ones: - The company is becoming bloated on top with many VPs who have significant compensation and benefit packages - IT is struggling with a less than capable CIO who is well intentioned but not up to task given the complexity of the business and her ability to lead. - Financially the company is breaking even or making money every year yet they continually and consistently go after reducing benefits and limit pay increases to the regular staff - the union staff are finally getting what salaried staff have been saying all along, they are now on the chopping block - Essentially many of the benefits that are left are so outrageously inadequate (health insurance is $4000 deductible with $200 premium/month, no pension and very difficult to get a bonus (often times it is so small it is not worth the effort), the yearly pay increases are also miniscule, employee’s "total compensation" has dropped dramatically and likely to continue on that path. - Workloads are exceptionally heavy and expectations on staff time continue to be terribly high and unrealistic - Employee morale is very low and no end in sight to the very stressful and horrible environment that has been institutionalized by the leadership team. - Many good staff already left and many more are looking. I strongly suggest considering other options on the market before committing yourself to this company, you can thank me later.

2.0
Aug 24, 2016

Run, Forest, Run

Recommend
CEO approval
Business Outlook

Pros

If you like a Paycheck bi-weekly. With very little option for Time off due to lack of employees. If you like phone calls back to back with no break. Caller hangs up and you already have another call. No time to finish the work from the previous call. If you want to be told 11 calls an hour is good quantity, but you need to manage 100+ calls a day Then this is the place for you!!! People leaving, people getting fired, people being told to take a paycut or retire. This doesn't seem like a company in transition. It's a company in frantic overhaul of not being financially stable enough to transition to sufficient modern technology. And upper management is putting rediculous unrealistic goals for the people that do the work. Sorry not for me. I'm going to Run, Forest, Run!!!!

Cons

Insufficient training Upper management Micromanagement Technological problems Mandated overtime (the money's nice) Background check Unrealistic productivity (sweatshop status) Run, Forest, Run

1.0
Jan 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Looks like they finally fired some of the right people for once. Even random feckless cuts eventually strike true, I guess. I thought the new CEO was going to be brilliant. Unfortunately the CGO is confidently ignorant and holds inexplicable sway over her. Good CFO. Duplicitous and underhanded, though capable CAO. CIO has no real practical knowledge. CGO is an idiot. Wendy, your inability to discern quality in your people is going to kill any strategy you have. You've created a culture of fear, and it just won't work to drive the transformation you need to affect.

Cons

They fired or lost all the brilliant, curious, inventive or audacious people a couple years ago. They kept all the malicious, incompetent idiots who insist on forms being filled out in triplicate to use the bathroom.

Viewing 16 - 18 of 615 Reviews

Glassdoor has 675 WPS Health Solutions reviews submitted anonymously by WPS Health Solutions employees. Read employee reviews and ratings on Glassdoor to decide if WPS Health Solutions is right for you.