Pros
WSECU has the best benefits, staff and members!!! I started with WSECU in 2011 as a contact center representative. With my supportive leader, who recognized my potential, encouraged my growth at the credit union. Within a year, I was promoted to the lending team which allowed me to think outside of the box to find solutions for our members. My leadership continued to encourage growth and allow me to continue to develop in my new role. A few years later I was promoted to lead member consultant. During this period, my leader continued to work with me through leadership training, mentoring and personality evaluations. In May of 2017, I had the opportunity to join the mortgage department to assist with developing a new team who specializes in home equities. Our team created training, procedures, process improvements, communication with other departments, helped improve turnaround times and member service. Within 7 months of creating the home equity team, I was promoted to manager. I don’t think of my work as a job, but as a career. WSECU has supportive leaders who encourages growth and career paths.
Cons
While growth opportunities are available, it’s not easy or fast for majority of the staff.
