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      WSECU

      Engaged Employer

      WSECU reviews

      3.8

      79% would recommend to a friend

      (167 total reviews)
      avatar

      Gary Swindler

      82% approve of CEO

      72% positive business outlook

      Ratings by category

      4.1

      Culture & values

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.8

      Senior management

      3.6

      Work/Life balance

      3.4

      Career opportunities

      WSECU has an employee rating of 3.8 out of 5 stars, based on 167 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WSECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      167 reviews
      5.0
      May 27, 2016

      Contact Center Representative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This was by far the best job I've ever had. WSECU genuinely cares about their members and employees and it shows. The environment in which you work can make or break a job and I absolutely loved it. The only reason why I quit was because I had to move out of state. I would've worked there until I retired. Health benefits are great in comparison to the credit union I work at now, they understand a balance between family and work, there are bonuses paid based on performance and there are monthly dialogues regarding your progress so you're always learning and growing.

      Cons

      This position can be stressful at times and it has the tendency to be busy. It can be difficult at times to get days off as it is based on tenure. As a full time rep, you're also required to work every 3rd Saturday but it could definitely be worse.

      avatar
      WSECU Response
      10y
      Thank you for taking the time to tell us about your experience as a WSECU employee. Your feedback is very important to us. It’s amazing to hear employees say “this is…the best job I’ve ever had.” We are glad to hear that you loved the benefits. Work and family life balance are very important to WSECU, so generous time off is a must-have benefit here. Our Contact Center Representatives are indeed busy people! They are on the front lines, providing excellent and timely service to our equally busy members. We will be keeping your comments in mind as we continue to look for ways to support our employees so that they can continue to provide the best member service possible.
      5.0
      May 17, 2016

      Proud WSECU Team Member

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      WSECU sincerely cares about their employees, members and community. The salary is competitive, they work to hire from within when possible and staff/leadership development is a strong cultural value. Im proud to wear the brand out in the community and often hear from members how much they appreciate the service they receive at WSECU.

      Cons

      Brandwear is mostly unattractive. Pace of change can be dizzying! I realize that is the way of the world but we have really gone through many many many transitions in the past several years.

      avatar
      WSECU Response
      10y
      Thank you for taking the time to tell us about your experience as a WSECU employee. Your feedback is very important to us. We’re glad you agree that WSECU is an exceptional place to grow your career and we’re delighted that you show it with pride. We’re always looking for new Brandwear options, in an effort to balance employee comfort and style with the professionalism that our members deserve. We will be keeping your comments in mind as we continue to grow and adapt together in the exciting years ahead!
      2.0
      Apr 20, 2016

      Member Solutions Specialist

      Member solutions specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits. Gym membership discount. Gym on site and nap rooms. Chances to volunteer in the community. Fun events for holidays

      Cons

      When I first started I thought WSECU was great! After about 6 months I realized it wasn't anything I expected. The department I particularly worked in (MSD) is extremely corrupted! Favoritism runs rampant. Managers pick on leads and specialist, I saw my lead be undermined in front of other employees by management and other employees. Their is no respect. Also, the department is full of gossip and rumor starters. WSECU presents a "we all in" attitude but it is far from that. Myself and others have gone to HR with zero results.

      avatar
      WSECU Response
      10y
      Thanks for providing valuable feedback on your WSECU work experience. WSECU strives to provide an open, accepting, respectful workplace. We are committed to following up on concerns of current and former employees to make the workplace great for everyone. If you would like to discuss your experience further please contact our Chief Administrative Officer at 800.562.0999, ext. 10186.
      Viewing 148 - 150 of 167 Reviews
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      ReviewsWSECU reviews

      Glassdoor has 170 WSECU reviews submitted anonymously by WSECU employees. Read employee reviews and ratings on Glassdoor to decide if WSECU is right for you.