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      WTW

      Engaged Employer

      WTW reviews

      3.9

      76% would recommend to a friend

      (8,090 total reviews)
      avatar

      Carl Hess

      83% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Senior management

      WTW has an employee rating of 3.9 out of 5 stars, based on 8,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WTW employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      1.0
      Nov 24, 2014

      Unfortunately the company location in Pittsburgh, hiring process unorganized, not professional. Lack of training skills.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Companys potential-skys the limit. The pay good for the position.

      Cons

      Training lacked the essential direction for the job functions. Anyone can read from slides, takes trainer interaction with new hires along with system practice. Either you got the skill set for CSR or not. Training should be more on systems toggling again with practice, worksheets or at least the opportunity to take proper notes. Not enough valuable time learning the clients needs. And most importantly, ,,, a company should not let one person with only ONE year of customer service experience EVER make most important decisions, ,, especially with the maturity level of a high school student. Presentation of your company is set in the attitude of your leaders regardless if they are lowest level management meaning a team lead.

      3.0
      Nov 11, 2014

      Collegial but cheap and very siloed.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mostly great people, knowledge and resources. Excellent client advocacy - can be relied upon to find solutions, creative or otherwise, when needed.

      Cons

      Too many layers of highly politicized management, individual agendas and silos. This resultis in distribution inefficiencies and lack of value to shareholders. And a miserable bonus pool.

      2.0
      Oct 28, 2014

      Workplace

      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great working with highly educated and intelligent individuals.

      Cons

      Maximum work with minimal rewards.

      Viewing 379 - 381 of 8,090 Reviews
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      Glassdoor has 9,915 WTW reviews submitted anonymously by WTW employees. Read employee reviews and ratings on Glassdoor to decide if WTW is right for you.