WTW reviews

3.9

77% would recommend to a friend

(8,086 total reviews)
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Carl Hess

84% approve of CEO

70% positive business outlook

WTW has an employee rating of 3.9 out of 5 stars, based on 8,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WTW employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Mar 13, 2022

Phone Mill

Recommend
CEO approval
Business Outlook

Pros

The building was clean and well maintained.

Cons

They hire for a full time job, but they don't tell applicants that the job is temporary. They hire a lot of people a few weeks before their busy period. As the busy period starts to wind down they begin firing people. This wouldn't be an issue if they said a the start that the job was a temporary position. The way they fire people is also appalling. You work your shift and leave as usual, then someone calls you when you're in your car in the parking lot and fires you on the phone. Hourly employees are sent home if call volume drops on a given day. If there weren't enough volunteers to go home, managers would dismiss what ever number of people they chose. I never met front line employees who had been with the company more than two years. The only person I met who was employed more than three years was a lower level manager. He had just made 4 years.

3.0
Mar 4, 2022
Recommend
CEO approval
Business Outlook

Pros

If you get on the right team it can be fun to work with them. Working a hybrid schedule was great!

Cons

-You are a number in this company. Someone to come in a do a job. Upper level management decides what to work on from a Strategy perspective and the product managers just get it done. There is no "real" ownership of your product other than improving the customer experience. -Employees that have previous management experience and are excelling at their jobs should not have to wait a minimum of 2 years to apply for a higher position if they are qualified and are excelling.

Viewing 277 - 279 of 8,086 Reviews

Glassdoor has 9,911 WTW reviews submitted anonymously by WTW employees. Read employee reviews and ratings on Glassdoor to decide if WTW is right for you.