WWEX Group reviews

3.6

59% would recommend to a friend

(1,133 total reviews)
avatar

Tom Madine

78% approve of CEO

53% positive business outlook

WWEX Group has an employee rating of 3.6 out of 5 stars, based on 1,133 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WWEX Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Oct 15, 2025

Bad culture

Recommend
CEO approval
Business Outlook

Pros

Benefits, overtime, healthcare, 401k, insurance

Cons

Toxic culture, bad management, many layoffs, favortism.

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WWEX Group Response
9mo
Thank you for your feedback and for your years of dedication to the company. We’re glad to hear that you appreciated the employee benefits, including our 401(k) and healthcare offerings, these are areas we continue to invest in to support our team. We’re truly sorry to hear that your more recent experience was impacted by concerns around culture, management, and organizational changes. Transitions are never easy, and we understand how they can affect morale. We take concerns about management and fairness seriously and are actively working to improve transparency, communication, and trust across all levels of the organization. Your feedback is valuable, and we’re committed to learning from it as we strive to continue creating a more positive and inclusive workplace for everyone.
1.0
Oct 3, 2024

Horrible Company

Recommend
CEO approval
Business Outlook

Pros

The only pro to working here is the work life balance.

Cons

I have experienced significant challenges during my time at this company. It seems that there is a lack of effective management, which has led to some confusion regarding processes and expectations. Additionally, I have observed that some team leads may not possess the necessary knowledge to guide their teams effectively. There appears to be a tendency for favoritism within certain circles, which can create an uneven playing field when it comes to promotions. Employees are often expected to manage a high volume of cases while also handling inbound calls, with limited breaks. The workload can be overwhelming, making it difficult to keep up, and failure to meet specific case closure targets can affect performance evaluations. Moreover, interdepartmental collaboration seems to be lacking, resulting in cases being transferred between departments and ultimately impacting customer care. Oh, did I mention that the management is super lazy and totally awful?

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WWEX Group Response
1y
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how important strong leadership is to our success and company culture. We remain committed to fostering a positive and supportive environment for everyone. We would appreciate the opportunity to discuss your experience further to learn how we can improve. If you're open to it, please contact us directly at HR@wwex.com.
2.0
Aug 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Fun people and a fun atmosphere

Cons

Lots of nepotism. Inside account managers are crippled by the outside team. Increasingly corporate

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WWEX Group Response
1y
Thank you for taking the time to leave a review. We're glad to hear that you enjoy working with our team and appreciate our company culture. We strive to provide equal opportunities for everyone, so please feel free to reach out to us at hr@wwex.com to discuss any concerns you may have in more detail. Thank you again!
Viewing 76 - 78 of 1,133 Reviews

Glassdoor has 1,162 WWEX Group reviews submitted anonymously by WWEX Group employees. Read employee reviews and ratings on Glassdoor to decide if WWEX Group is right for you.