WWEX Group reviews

3.6

59% would recommend to a friend

(321 total reviews)
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Tom Madine

78% approve of CEO

53% positive business outlook

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321 reviews

Reviews about "Compensation"

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4.0
Apr 18, 2022

Review

Recommend
CEO approval
Business Outlook

Pros

The backbone of this company is truly the reps and managers, I loved the culture and really do miss it! I also really enjoyed meeting with C suite executives, and directors. I networked a lot and created some great relationships with business owners.

Cons

I think the UPS portion of the business was the hardest part. You cannot hit majority of the pay raises without it, and the margin on UPS accounts especially eccomerce is relatively low. The communication from UPS to WWEX is not the best and I feel like UPS should value WWEX more than they do. I learned that there are multiple re-sellers of UPS and this is something candidates should really consider before accepting an offer. “WWEX is the only reseller that also resells UPS” but you still have to consider UniShippers (partner) and maybe even Global Tranz in the future (new partner). The credibility of that statement is sort of a moot point and obviously FDX still has their LTL and small parcel packages they do. Again, if you are okay with going through the weeds with UPS- I say go for it, and ask a lot of questions so you do not waste your time, or the company’s.

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WWEX Group Response
4y
We appreciate you sharing your perspective! It's great to hear you enjoyed the company culture and liked working with your management team. We wish you the best of luck in your next endeavor!
3.0
Mar 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible manager, the work itself isn't hard.

Cons

Low pay, but I guess that makes sense.

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WWEX Group Response
4y
It's important to us that our employees feel challenged, valued, and fairly compensated. If you’re open to speaking more about your current situation and future opportunities here at WWEX, please connect with us at HR@wwex.com.
1.0
Mar 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Office culture outside of management is great, awesome people work here. food and snacks in office, lots of team bonding exercises. If you are a favorite you get all the support you need

Cons

The commission structure should be illegal. set commission no matter account size first year and it has to be "quality" in their eyes within the first 5 weeks. if its not you receive 0 commission on it even if it eventually becomes "quality". Management is horrendous, they pick favorites and put all their time into those "favorites". The favorites get exclusive leads and meetings, or handed deals for their book of business. When I left Worldwide express I had zero confidence in myself and my abilities due to the mental and emotional gas lighting that goes on. Was told flat out countless times my pitch sucked and I needed to work on it with no guidance. The trainers and managers are entirely too busy with their schedules that its hard to even get 15 minutes of their time for help. I was top 3 in my training class at the start of my employment and one point being the top rep, within the first 6 months. I struggled heavily due to external factors during month 6 and 7 and was placed on an unattainable pip, for which I know for a fact 90% of the reps in that office were not hitting, so the purpose was for termination. I was placed on this pip while in the process of purchasing a house, one of the external factors. The week before I was set to close on my house they tried to terminate my employment, their excuse? "that they probably already confirmed employment I'll be fine." I think that speaks volumes of the culture and values within WWEX. It also speaks volumes of a company who sees someone who is less than 9 months into their employment struggling after being a top rep in their training class and at times in their office placed on a pip, for reason of termination. During this pip I was suppose to having a meeting/call with my manager everyday after work and it only happened for like 3 days then when I would call he would be "putting out fires"

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WWEX Group Response
4y
It’s unfortunate to receive this feedback. While we’re unable to discuss the specifics behind a termination in a public forum, we have reviewed your separation in conjunction with Human Resources and can confirm that company policy was followed. If you have additional questions regarding your termiantion, you may reach out to HR@wwex.com for further details. We wish you the best in your future endeavors.
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