Waffle House reviews

3.4

55% would recommend to a friend

(4,098 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,098 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
2.0
May 14, 2021

Store Management

Recommend
CEO approval
Business Outlook

Pros

Good benefits Decent Pay, depending on your lifestyle

Cons

Unit Manager work long hours throughout the week. It depends on how healthy and dependable your staff. Call outs regular. At times, you will work a double shift. Some managers have worked 22 hours straight to keep the store running. Remember, you're on salary. Upward mobility to slow. Upper management wants you to stay in the Unit for a least two years. Depending on your location, recruiting people can be very challenging. WH doesn't advertise. Not even on social media. Upper management believes in the concept of "Homerun Recruiting." That means recruiting people from inside of the restaurant. UM are responsible for recruiting, hiring, and other responsibilities. You work 6 DAYS and get two days off. If it is on a holiday, you will work 7 days and 1 day off. You are expected to come back to the store to check on the team and make deposits on holiday's.

3.0
May 3, 2021
Recommend
CEO approval
Business Outlook

Pros

You can get Work Experience Pay is great if you know the system Exposure is great as well, you'll be surprised who comes in to eat at your store! The benefits are wonderful! The best health insurance policy I've ever seen that's not USAA

Cons

Work-Life Balance is the real definition of terrific! Management only cares about the numbers (well in my area) Management will keep bad apples because of number game

3.0
Jul 10, 2020

Unit Manager Review

Recommend
CEO approval
Business Outlook

Pros

3 paid vacations a year Stock benefits Insurance benefits Know your schedule for the whole year

Cons

Limited weekends off, about 6-8 off a year Working EVERY Holiday Store managers are resonsible for everything involved at the unit. Main cook during your shift. Have to handle all issues while cooking and getting orders out as quickly as possible. Dealing with hourly associates and there reasons for not wanting to come to work or not showing up. Possible working double shifts if somebody doesn't show up. Always on call. Even when your off your still on call and trust your phone will ring.

Viewing 55 - 57 of 4,098 Reviews

Glassdoor has 4,224 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.