Waffle House reviews

3.4

55% would recommend to a friend

(4,096 total reviews)

Walt Ehmer

76% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Jan 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Free gas, free food, and the ability to travel to different stores in one day. Company meeting food is pretty good!

Cons

Insurance sucks, a bunch of wear and tear on your car sucks. Operation management treats you like crap!! Have to work every holiday in a productive slot meaning cooking or washing dishes all day.

4.0
Aug 1, 2016
Recommend
CEO approval
Business Outlook

Pros

This concerns to the Unit manager position. Great earning potential at the management level (45000-60000 or more). A lot of promotion opportunities with big pay increases (30% to 60% pay increase). Private stock options for retirement (stock price increase for the last 10 years). 24 days pay vacations. Set schedule with mostly morning work (6 work days two days off). Control of the unit in almost every aspect of the business giving a sensation of ownership of the restaurant. Resources to solve issues and accomplish goals (corporate office, upper management, manuals, etc). Financial debt free company.

Cons

Unit managers work all holidays and have blackout days that could affect the days off (December has about 5 to 6 blackout days that ca cause 7 work day week with only one day off). Unit managers are always on call besides their days off (24/7). The manager in duty is responsible of keeping the restaurant running, if he can not cover the shift, he will need to work it (that include overnights). As pretty much the unit manager is the owner of the restaurant he or she has a lot of responsibilities (payroll, disciplinary actions, inventory, production, training, computer work, etc) that can put a lot of pressure in the unit manager as the only manager of the restaurant in his work days. Leading people is not easy and running a 24/7 business require a lot of responsible associates to be able to have a balance between life and work (working all day and covering shift will discourage any management member including complaints from associates and customers). It is the people business so it comes with a lot of stress. However, if the unit manager put a lot of effort in keeping a good restaurant, it will pay off taking most of these stress away. It is up to the unit manager how it is going to be.

4.0
Jan 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule, great management tools, clear & concise benefits package, good pay if bonuses are hit, upper management that will develop their staff, a true family environment. No sick time needed & 2 weeks of vacation each year.

Cons

Some bonuses have too much bearing on other people doing their job in ways you are not able to assist. Must work all holidays & at times a day off can be interrupted by issues at work that result in a full day's work.

Viewing 13 - 15 of 4,096 Reviews

Glassdoor has 4,222 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.