Waffle House reviews

3.4

55% would recommend to a friend

(4,100 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

The only good part of the job is having free food.

Cons

I have not met a more discriminatory group of people. Gossip is inevitable at every turn no matter where you go - if you have any type of physical or psychiatric disability do not work here because they have a problem with any mistakes and anything that slows you or them down. The worst of all is autism, I have witnessed every employee I've come across unapologetically bully every autistic person that has come through there. In addition to that, their pay is garbage and you will be doing work that isn't covered by server pay. A lot of it. From my experience, they also become extremely upset if you don't work full time. As a college student, I need a lot of time off to do homework and go to class but they question every day I have off as being unneeded or frivolous. I still worked only 1 day less than full-time, but management cut my hours down to 3 days less than full-time while keeping all of the bullies at seven days and I'm not exaggerating. All of the stereotypes are true. Everybody there is on some type of substance while at work. Everybody there gossips about everybody else. Their sanitation practices are horrendous. Management doesn't care about any of the problems presented to them. They will work you to the bone and leave you alone with all of the work they didn't do, both peers and managers. You could literally do nothing wrong and nothing different, but they will find some way to say that you have not done your job correctly. Stealing is also a huge problem. Worst of all, they literally do not ever give you a break - no lunch break, no 10 minute break, no bathroom break - you can only do any of those things in between times where your customers are fully taken care of. I cannot warn you away from this place enough.

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Waffle House Response
11mo
Thank you for sharing your honest experience. While we’re disappointed to hear that your time with Waffle House was so difficult, we’re grateful that you brought these concerns to our attention. We are committed to fostering an inclusive, respectful workplace for all Associates, including those with physical or mental disabilities. We also take concerns about workplace safety, cleanliness, and fair treatment seriously. We encourage you to contact us directly through wafflehouse.com/contact to share more details. We welcome the opportunity to listen, learn, and follow up. Your feedback will be shared with the appropriate internal teams so that we can continue to improve. Thank you again for your time with Waffle House, and we wish you the best in your future endeavors.
3.0
Jul 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Unlimited hours if you’re willing to work and need extra money.

Cons

Scheduling can be inconsistent week after week.

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Waffle House Response
11mo
Thank you for taking the time to share your experience. We hear your feedback about scheduling inconsistencies. While each restaurant team works hard to balance availability, coverage, and operational needs, we know that predictability is important. We’re always looking for ways to improve communication and scheduling practices to better support our Associates. We appreciate your dedication and work ethic. Thank you for being a valuable part of the Waffle House team.
4.0
Jun 30, 2025

My favorite job

Recommend
CEO approval
Business Outlook

Pros

Lots of money, lots of overtime

Cons

Have to work on Christmas,New year’s eve & New Year’s Day

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Waffle House Response
11mo
Thank you for sharing your thoughts and for your 5 years of service as a Server! It means a lot to hear that Waffle House was your favorite job. That’s the kind of impact we hope to have. We stay open 24/7, 365 days a year so our Customers always have a place to go, and that wouldn't be possible without dedicated team members like you. Thank you for being there during those key times. Your hard work and commitment helped create a special experience for many people. Thank you again for everything you brought to the Waffle House team!
Viewing 181 - 183 of 4,100 Reviews

Glassdoor has 4,226 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.