Walser reviews

Thank you for sharing your feedback. We truly value your input and appreciate your dedication with our company over the nine and a half years you worked with us. We are sorry to hear about the challenges you faced during a difficult personal period and how our remote policies may have impacted you during that time. Your feedback highlights areas where we can improve our support and communication, especially during times when our employees may need additional consideration. It was never our intention to make you feel unsupported, but more so ensure you were getting the onsite support you needed to continue to thrive. During the annual review process, we understand how important it is to feel recognized and fairly compensated for your hard work and achievements. We go through an extensive process to determine the budget and allocation of increases for all workgroups - some who are incentivized and some who are not. That said, it was never the intention to have that conversation feel discouraging. While the outcome of any monetary conversation may not always be exactly as we hope, we do strive to deliver those messages respectfully and with great context. We apologize if that message fell short. As you stated, the recent changes in the finance department have been difficult for everyone involved. We are working to ensure that all affected employees receive the support and assistance they need during this transition. These decisions are never easy and are made with careful consideration of the overall business needs. We wish we could have had more options. We appreciate your dedication and contribution over the years as well as the feedback you are sharing. We need to hear this feedback so we can improve our communication. If there are any concerns you would like to discuss further, we invite you to reach out to Walser’s Chief Human Resources Officer, Sherry Schultz (sschultz@walser.com). Thank you for sharing your thoughts with us. Lindsey Trett Director of Talent Acquisition Walser Automotive Group

Thank you for your detailed feedback and for your six years of hard work and dedication to the company. We are happy to hear that you found the work environment respectful and enjoyed working with your long-term colleagues. We appreciate your positive remarks about our benefits as well. We deeply regret that your experience during the recent position eliminations was negative and that you felt unappreciated for your years spent with us. It is certainly not in line with our values to overlook expressing gratitude and respect during such transitions. Your feedback highlights areas where we can improve, particularly in how we communicate with our valued employees during difficult times. We understand the importance of treating everyone with compassion and providing adequate notice and support when we restructure a department or eliminate positions. Your comments about the separation package have been noted and are key for us in reviewing how we handle these situations in the future. A company can always strive to be more effective when making these difficult decisions and feedback like yours will help us do that. If there are any concerns you would like to discuss further, we invite you to reach out to Walser’s Chief Human Resources Officer, Sherry Schultz (sshultz@walser.com). Thank you again for your valuable input and for the years you spent contributing to our organization. Lindsey Trett Director of Talent Acquisition Walser Automotive Group