Is Walser a good company to work for?

Walser has an overall rating of 4.1 out of 5, based on over 327 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at Walser to a friend and 67% have a positive outlook for the business. The best reviews about Walser have been left by employees working as Sales , Sales Associate and Customer Specialist .

Does Walser pay their employees well?

According to anonymously submitted Glassdoor reviews, Walser employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Walser. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Walser?

82% of Walser employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Walser 3.7 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Walser?

Customer Specialist (45) , Sales Associate (19) , Sales (12) , Manager (8) , Sales Manager (8) , Sales Representative (6) , General Manager (5) , Anonymous (4) , Automotive Technician (3) , BDC Representative (3) , Billing Specialist (3) , Finance Analyst (3) , Human Resources (3) , Lot Technician (3) , Project Manager (3)

What are the pros of working at Walser according to real employee reviews?

"The people here are great!" ((in 26 reviews)); "Good benefits" ((in 21 reviews)); "If you can handle the pressure, and don't have a large educational background, this has fairly good pay" ((in 14 reviews)); "Great training," ((in 13 reviews)); "Down to earth & friendly coworkers at the store/shop level, had lots of laughs with some coworkers" ((in 10 reviews))

What are the cons of working at Walser according to real employee reviews?

"Long hours but in the car business that is normal." ((in 12 reviews)); "If you're not "cool" or "popular" you get completely ignored by management." ((in 12 reviews)); "Managers seem all nice and great until the gossip chain comes into play and they use managers underneath them to relay information and talk about employees and customers behind their backs, like talking about someone because they are having a bad mental health day, or if a customer comes in with a low credit score." ((in 11 reviews)); "Upper Management is disconnected from employees and really only care about bottom line." ((in 11 reviews)); "Managers can be micromanaging at times, needs better communication when things happen." ((in 5 reviews))

What are employees saying about Walser layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Walser layoffs and their outlook for job security at Walser in 2026.

What Walser locations have received the highest employee ratings?

Wichita , Saint Paul , Bloomington , Edina , Minneapolis

Walser reviews

4.1

82% would recommend to a friend

(321 total reviews)

Andrew Walser

87% approve of CEO

67% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

3.9

Senior management

3.9

Compensation and benefits

3.7

Work/Life balance

Walser has an employee rating of 4.1 out of 5 stars, based on 321 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Walser employee rating is 21% above average for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

321 reviews

3.0

Mar 12, 2025

Walser

Client advisor

Recommend

CEO approval

Business Outlook

Pros

Decent Pay and Good Benefits

Cons

No benefit on the front gross of cars

Walser Response

1y

Thank you for taking the time to share your experience with us. We’re glad to hear that you appreciate the compensation and benefits package overall—we’ve worked hard to ensure our compensation is competitive and supportive of our employees. Regarding your concern about front gross incentives, this does bring up a key difference in our approach. We intentionally shifted away from incentivizing gross profit back in 2001 because our focus is on the customer journey. When profit becomes the primary driver, it can detract from the customer experience and impact our company culture in ways we want to avoid. Instead, we’ve prioritized providing strong base compensation and enhanced benefits to create a more stable and rewarding work environment. We appreciate your feedback and always strive to improve. If you have additional insights or suggestions, we’d love to hear them. Please contact your direct supervisor or feel free to reach out to me (ltrett@walser.com) or our campus president directly, Randy Lammle (rlammle@walser.com). We would be happy to have a conversation with you. Thank you for being part of our team! Lindsey Trett Walser's Director of Talent Acquisition

5.0

Mar 4, 2025

Culture comes first and opportunity exists

Recruiter

Recommend

CEO approval

Business Outlook

Pros

I've been working at Walser for 2 1/2 years now and it's been the best proffessional experience i have had to date. Management truly cares and Walser does a lot of things to keep employees engaged and to show appreciation! The corporate team makes a big effort to make it out to the stores and be responsive and support our stores! Some of the standouts for me are: - Turkey drop: Every employee gets a free turkey for thanksgiving - Family day: Every MN employee and their family gets to go to valleyfair with the company in the fall! - ERG Employee engagement events

Cons

One con for some can be the fast paced and chaotic nature of automotive. We don't do everything perfect and we do implement a lot of changes that requires work on the backend to accomplish. In my mind i'm fine with it, but it can be a work environment that requires getting used to!

Walser Response

1y

Thank you so much for your kind words and for taking the time to share your experience! We’re happy to hear that your time at Walser has been such a positive and rewarding part of your professional journey. We could not do this work without you. It means a lot to know that our efforts to prioritize culture, employee engagement, and career growth have made a lasting impact on you. We truly value your recognition of the initiatives we’ve put in place—from Turkey Drop to Family Day to our ERG engagement events. These are just a few of the many ways we strive to create a workplace that’s not only high-performing, but also connected, inclusive, and people-focused. We also appreciate your thoughtful feedback around communication during change. It’s a great reminder for us as we continue to grow and evolve. Change is difficult and we learn from it every day. Clear, consistent communication is key, and we’re committed to continuously improving in that area. Thank you again for your contributions, dedication, and insight—we’re so glad to have you as part of the Walser family! Lindsey Trett Walser's Director of Talent Acquisition

5.0

Feb 27, 2025

CHRO - The Glue

Director of training

Recommend

CEO approval

Business Outlook

Pros

The CHRO is the true leader at the helm. She’s hands down the best leader I’ve ever had the pleasure of working with—empathetic, accountable, and inspiring. If it were just the two of us, I’d have stayed forever. I learned more from her in six months than I did in 20 years at my previous company. The VP of Operations is also a tremendous asset to the company. He works tirelessly to ensure the stores are running smoothly. The HR team is skilled, always responsive, and an absolute joy to collaborate with.

Cons

The lack of trust and unclear processes from leadership made my role increasingly difficult and frustrating, eventually making it unsustainable for me. It just wasn’t the right fit for either of us.

Walser Response

1y

Thank you for taking the time to share your experience with us. We truly appreciate your comments about our CHRO, VP of Operations, and HR team. Their leadership is rooted in both performance and a focus on people, which is fundamental to our culture. It's great to hear that you found the HR team's guidance and collaboration valuable. We acknowledge that every workplace has its challenges, and we regret that aspects of trust and process clarity impacted your experience with us. Feedback like yours helps us refine our approach to better support our employees, especially those who are directing a function. We sincerely appreciate your contributions during your time at Walser and wish you the very best in your future career journey. —Walser Automotive Group

Viewing 13 - 15 of 321 Reviews

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Culture comes first and opportunity exists

CHRO - The Glue

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