Wawa Shift Manager/Customer Service Associate reviews

Management is very much so out for themselves in my experience, NOTHING is ever there fault, they will pin blame on you or anyone else in a second. Organization and efficiency are terrible, shifts aren't run well and a lot of things are left rolled over for other shifts thus bringing the whole store down. WaWa Callcenter is by far the worst help I've ever encountered in an HR department, they wont work with you in the least, and don't be under the impression they are there to help you, there job is to protect the company, the first time you call with issues they will immediately contact your manager and begin to try to discredit you. My store personally has a lot of people who cant be bothered to show up on time, yet never seem to get in trouble for it as well, that also get away with doing minimal work. On top of that while they say they like to promote from within, the last few years the company has done a majority of hiring from outside sources, atleast in the MD/VA area. The company has also slowly shifted away from customers first, to bottom dollar first as well, I understand the need to make money and be able to stay competitive, but it has come at the cost of the customers.

The favoritism and negative/hostile work environment. They say they are flexible, but even with all my time put in, its next to impossible to get the schedule you need. The inside-store scandals that go on, while HR does nothing to help, and basically chooses sides with upper management over anyone else.