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Waystar

Engaged Employer

Waystar reviews

4.2

85% would recommend to a friend

(530 total reviews)

Matt Hawkins

91% approve of CEO

80% positive business outlook

Ratings by category

4.4

Culture & values

4.3

Diversity & inclusion

4.3

Work/Life balance

4.1

Senior management

4.1

Career opportunities

3.8

Compensation and benefits

Waystar has an employee rating of 4.2 out of 5 stars, based on 530 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

530 reviews
1.0
Feb 19, 2022

Unpleasant place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Temporarily remote working environment. Not much else to mention.

Cons

Beware of fake reviews. If positive reviews seem too good to be true, it’s because they are. Very toxic environment even after a lot of restructuring. I was informed that problematic and unprofessional leadership would be let go only for many of those individuals to be promoted. There is a lack of communication and organization across departments. The company will blame this on growth but it’s the toxic culture (starting at the top) and a lack of those individuals to take accountability and put in the work to let employees know what’s going on, and then the blame or last minute fire drills fall on the team. I would stay away at all costs.

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Waystar Response
4y
Thank you for your feedback. We’re disappointed to hear certain elements of your experience at Waystar were not what you expected. We take bullying very seriously here at Waystar and are committed to creating an environment where this is not tolerated. We have ways to anonymously report unethical and unprofessional behavior. We are dedicated to creating a safe, inclusive and supportive environment for our team members.
5.0
Feb 18, 2022

best place to work

Sales manager
Recommend
CEO approval
Business Outlook

Pros

pay, growth opportunities, culture and work life balance

Cons

None. I love working here

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Waystar Response
4y
We’re happy to hear you’re enjoying your time at Waystar! We’re committed to team members’ work/life balance and to providing a wide range of training and professional growth opportunities. We appreciate your feedback—thank you.
4.0
Feb 10, 2022

Good Company, Bad Timing

Senior technical analyst
Recommend
CEO approval
Business Outlook

Pros

I like what the company stands for and how much they stand for the community and their employees.

Cons

I was part of an acquisition, and I don't think it was handled well.

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Waystar Response
4y
Thank you for your feedback. Waystar is committed to providing best in class technology and exceptional client support. We are also committed to creating an environment where every team member feels a sense of belonging and connection to their work. As we continue to grow, we recognize the importance of implementing processes that ensure acquisitions are better handled. We encourage you to provide feedback if you see specific areas for improvement—please reach out to the People team or your leader.
Viewing 364 - 366 of 530 Reviews
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Glassdoor has 552 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.