Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 549 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 79% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 37 reviews)); "Great benefits and holiday schedule." ((in 36 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 26 reviews)); "Great leadership in our CEO and upper management." ((in 26 reviews)); "Everyone is very helpful and wants you to succeed." ((in 21 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 22 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 16 reviews)); "Upper management is completely out of touch" ((in 5 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(527 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Ratings by category

4.4

Culture & values

4.3

Diversity & inclusion

4.3

Work/Life balance

4.1

Senior management

4.0

Career opportunities

3.8

Compensation and benefits

Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

527 reviews

3.0

Feb 17, 2025

Salary

Soulution specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay for amount of work

Cons

Training is very lacking unfortunately

Waystar Response

1y

Thank you for posting! We offer several training opportunities for both team members and leaders, including our Summit Seekers and Leadership Trailhead series. Training is also available on digital platforms such as LinkedIn Learning, Polaris, and Big Think . Please work with your leader to review the Leadership Capabilities pyramid to focus on your development.

5.0

Feb 13, 2025

Great company

Market development representative

Recommend

CEO approval

Business Outlook

Pros

Great people, management and growth

Cons

Hybrid schedule I wasn’t a fan but could be great for you

Waystar Response

1y

Thank you for your positive review! Our hybrid work model promotes collaboration. It is our belief that we are better together while pursuing our mission of simplifying healthcare payments, and it helps enrich our already amazing culture!

5.0

Feb 8, 2025

Great Work/Life Balance

Enrollment support coordinator

Recommend

CEO approval

Business Outlook

Pros

Great work life balance. Not a normal corporate environment, which is nice.

Cons

Wish the pay was better but opportunities to grow are encouraged.

Waystar Response

1y

Growth opportunities and a positive work environment are essential to a positive team member experience. We consistently leverage market data and salary analysis to offer a competitive compensation package. We appreciate your review, thank you for posting!

Viewing 97 - 99 of 527 Reviews

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Jobs at Waystar

Project Scheduling Coordinator

Technical Support Analyst

Inpatient Coding/Clinical Data Specialist

Remote

View job

Business Intelligence Analyst

Enrollment Support Coordinator

Waystar

Waystar reviews

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Reviews by job title

Salary

Great company

Great Work/Life Balance

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