Waystar reviews

4.2

84% would recommend to a friend

(527 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

527 reviews
3.0
Mar 3, 2025
Recommend
CEO approval
Business Outlook

Pros

great office culture, helpful teammates, positive environment

Cons

commission structure is unclear, only get half when the deal books, and the other half a year later. also "claw backs" on anything that canceled so you could not get a commission check for a few months depending on how big a deal may have been,

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Waystar Response
1y
Thank you for celebrating our workplace culture; we work hard to prioritize an engaging team member experience. We value transparency regarding total compensation and encourage you to reach out to your direct leader or enter in a Workday help case for further clarification on the commission structure.
5.0
Feb 20, 2025
Recommend
CEO approval
Business Outlook

Pros

voice is heard! high impact

Cons

shifting priorities, sometimes its hard to gain traction

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Waystar Response
1y
Team member feedback is an important tool to make Waystar an even better place to work! We also recognize that there will be challenges and changes as a growing company, so please work with your direct leader to best prioritize your workload. Thank you for your review!
4.0
Feb 19, 2025

Low Pay

Recommend
CEO approval
Business Outlook

Pros

Good work environment, helpful management

Cons

Low pay, some micromanaging, large work load

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Waystar Response
1y
We are glad to hear that your experience with our culture and leadership has been positive! We leverage market data and salary analysis to offer a competitive compensation package. We encourage you to work with your direct leader to help prioritize your workload and to find a workflow that works best for you.
Viewing 94 - 96 of 527 Reviews

Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.