Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
4.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Hybrid schedule flexibility - Comprehensive benefits - Genuine, kind people to work with - Leadership sets a positive tone and lives company values - Product is good for public interest

Cons

Being a newer public company, many solutions and processes feel like they were bolted on rather than designed from the ground up. There is little to no documentation around several key processes. Compensation is a little lower than the competition. Flexible time off is a bit of a scam. It gets the company out of having to pay out employee PTO. I would rather have standard PTO so I don't feel guilt over taking time off.

Viewing 4 - 6 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.