Waystar reviews

4.2

84% would recommend to a friend

(527 total reviews)

Matt Hawkins

91% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

527 reviews
4.0
Jun 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Laidback Flexible Good Benefits Fair

Cons

Infrastructure Issues Lack of Advancement Opportunities

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Waystar Response
1y
We pride ourselves on creating a great team member experience, and as a fast-growing company, career development is a priority for us. Please reach out to your leader or Strategic Business Partner to discuss further. Thank you for your feedback!
3.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great. Management is flexible

Cons

Overworked and underpaid depending on what team you’re on.

avatar
Waystar Response
1y
We appreciate your feedback. We strongly value a healthy work life balance and work to provide a comprehensive benefits package. Please reach out to your leader or Strategic Business Partner to discuss further.
2.0
May 29, 2024
Recommend
CEO approval
Business Outlook

Pros

I do believe they care about people.

Cons

No opportunities for advancement within current structure. Missed promotions after being told on track due to unclear expectations and pathways forward. Consistently rolling back working privileges (started as a remote hire, moved department to 1 day in office, then 2 days in office, started with lunches provided for days in office and reduced those down to only Wednesdays). Since requiring us to come in office, equipment has been broken and/or faulty, and whenever other departments are in on the same days, you have to struggle to find a desk.

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Waystar Response
2y
Thank you for posting. It is important to us that our team members have access to career development, as well as resources and support through change. We are working hard to create new growth opportunities for team members. Please reach out to your Strategic Business Partner to discuss your experience and feedback.
Viewing 142 - 144 of 527 Reviews

Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.