Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 552 reviews left anonymously by employees. This rating has been stable over the past 12 months. 85% of employees would recommend working at Waystar to a friend and 80% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

85% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 44 reviews)); "Great benefits and holiday schedule." ((in 35 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 27 reviews)); "Great leadership in our CEO and upper management." ((in 23 reviews)); "Everyone is very helpful and wants you to succeed." ((in 21 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to peer organizations" ((in 26 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 11 reviews)); "Low base salaries compared to many in the market" ((in 4 reviews)); "Benefits Could Improve: While the basics are covered, some competitors offer stronger benefits packages and more competitive PTO" ((in 3 reviews)); "Until recently all of the executive leadership featured no ethnic diversity." ((in 2 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

85% would recommend to a friend

(530 total reviews)

Matt Hawkins

91% approve of CEO

80% positive business outlook

Ratings by category

4.4

Culture & values

4.3

Diversity & inclusion

4.3

Work/Life balance

4.1

Senior management

4.1

Career opportunities

3.8

Compensation and benefits

Waystar has an employee rating of 4.2 out of 5 stars, based on 530 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

530 reviews

5.0

Nov 7, 2022

Love working at Waystar!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance Emphasis on training Healthy financials Growth opportunities Culture of care

Cons

I have really enjoyed working at Waystar so far and have no cons to mention.

Waystar Response

3y

Thank you for your feedback. We are glad to hear the positive feedback! We prioritize the work life balance of our team members as well as training, to build both their personal and professional development. Thank you again for your feedback and for all you do at Waystar.

5.0

Nov 4, 2022

Great company with good culture

Product manager

Recommend

CEO approval

Business Outlook

Pros

solid environment which is employee focused

Cons

growing company that is becoming increasingly bureaucratic

Waystar Response

3y

Thank you for your positive feedback. We strive to be a team member focused company and happy to hear that has been your experience so far! Though we are a fast-growing company, we would love to the chance to hear your ideas on ways we can continue to improve the work environment for everyone. Please submit your suggestions to your manager, to your strategic business partner or anonymously through the ethics line.

2.0

Oct 26, 2022

Tons of support if you know how to get it

Sales executive

Recommend

CEO approval

Business Outlook

Pros

Marketing machine adds a ton of credibility to sales Swag

Cons

Not easy to make things happen Products don’t always do what they say Confusing comp plan

Waystar Response

3y

Thank you for sharing your perspective and feedback! We are always looking for ways to improve our products to make our processes as efficient and effective as possible.

Viewing 271 - 273 of 530 Reviews

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Jobs at Waystar

Client Success Manager

Project Coordinator I

Technical Support Analyst

Waystar

Waystar reviews

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Ratings by demographic groups

Reviews by job title

Love working at Waystar!

Great company with good culture

Tons of support if you know how to get it

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