Waystar reviews

4.2

85% would recommend to a friend

(530 total reviews)

Matt Hawkins

91% approve of CEO

80% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 530 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

530 reviews
1.0
Oct 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Swag is nice, but honestly you start to realize it's just there to help hide the ineptitude of the management

Cons

They will track so many things, most of which don't matter. Heard so many stories about people working deals for weeks only to have to transfer for them for no good reason and don't bother to compensate the one that actually did the work. They just keep hiring kids because they don't realize they're getting hosed.

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Waystar Response
3y
Thank you for sharing your feedback. Waystar strives to hire top talent and compensate team members fairly. We leverage compensation data, market analysis, and experience as ways to stay current on market trends. We dedicate resources to deepen our understanding of different job markets and compensation across said markets.
1.0
Oct 7, 2022

It Was Much Better Than Cats

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive Benefits Management blinked and now they have a Work From Home policy SWAG!!!! Lots and lots of SWAG!

Cons

Advancement is for 'Z' employees only D&I is jut a checkbox, notice the lack of 'E', not a coincidence H1B need not apply Tech team has written a bot to post reviews on Glassdoor

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Waystar Response
3y
We appreciate your feedback. We aspire to create an environment where every team member feels a sense of belonging. We value all team member feedback and use Glassdoor as a tool to Waystar continue to listen, learn, and improve. However, we do value diversity, inclusion and equity and will pass this recommendation along to leadership. Lastly, we have not written a bot to automatically post Glassdoor posts and if you have more information on that statement, we would love to hear it.
2.0
Oct 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Location is nice, bereavement leave

Cons

Expensive parking, mediocre benefits, awful insurance, "bro" culture, Sales over all else, Sales can get away with using slurs to minority employees and get away with it, fire people after three years in some roles so they can avoid 401k investiture

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Waystar Response
3y
We are disappointed to hear that your experience working at Waystar hasn’t met your or our expectations. There is a reason you came to Waystar, and we want to work with you to improve your experience. Please submit your concerns anonymously through the ethics line, directly to your manager, or to your strategic business partner as soon as possible.
Viewing 277 - 279 of 530 Reviews

Glassdoor has 552 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.