WebstaurantStore reviews

3.4

44% would recommend to a friend

(518 total reviews)
avatar

David Groff

71% approve of CEO

47% positive business outlook

WebstaurantStore has an employee rating of 3.4 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebstaurantStore employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

518 reviews
3.0
Jan 26, 2020
Recommend
CEO approval
Business Outlook

Pros

- Great benefits (Healthcare is very affordable) - Very relaxed office atmosphere - Catering, free drinks, free snacks - Company owned Gym - The work isn't overly difficult - Great culture - CEO is very down to Earth - So many helpful co-workers

Cons

- Favoritism. Favoritism. Favoritism. This is such a huge con, I need to go into detail: You are explicitly told if you take an hour lunch, make up the hour lunch by shifting when you leave accordingly. I watched as numerous times people would take lunches and still leave at only 8 hours. Further one person would take breaks frequently, going to play darts or play around with people at the office and then complain about how much work they had. They either got me or other team members to do their work often, because their work piled up as a result. A peer of mine once said "There are many people here who steal their paycheck." This isn't an exaggeration. The company shows how much work each employee does on a rotating board that keeps track of this info in real time. I busted my butt for this company. I did 60-70 tickets one month. Another Jr. person did 8 that were all smaller in effort than even 5 of mine that I got through.

1.0
Jul 22, 2019

Terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Luncheons, paid holidays, parking lot, snacks, clean restrooms.

Cons

Favortism, untrained managers, unrealistic goals, drama, make you wear dumb bracelets so they can profile you.

5.0
Nov 27, 2018
Recommend
CEO approval
Business Outlook

Pros

- Company has great morals and pillars that most companies should model. Webstaurant really believes in having a great employees only culture. As with any company, Web wants people who are hungry to learn and grow as professionals. This does not mean the company expects perfection which couldn't be further from the truth. I've learned some of my best lessons here through mistakes and have never been chastised or ridiculed for making one. The feedback here that is given never has made me feel as if I am being ridiculed or talked down to. Instead, it is always presented in a way to help me understand and grow, which I appreciate. - Good work / life balance. I have never been asked to stay over and frequently am told to leave if I attempt to stay to finish up some things. Most of the time I am told we can work on it tomorrow or usually around the last 30 minutes, we are asked if there is anything we need help finishing. It's really a team effort here. Trainers and Team Leaders believe in maintaining a good work / life balance here so you feel happy to come in at a certain time and know when you will get home in the afternoon. -Organic growing company with opportunities to grow towards different positions or roles that benefit both you and the company. Since I have started, many positions and departments have been started due to our organic growth . This company will not force morals or our pillars on you but I have learned that if I am striving for professional success regardless of which company I am working for, our company pillars go hand and hand with that. it's very important to have a growth mindset and entrepreneurial spirit which is a willingness to take risks and naturally seek ways to be more efficient and make our processes better. The company believes as well. They allow us to try new ideas that I have personally seen lead to new roles or promotions. -The company invests into your personal growth and has helped me become more effective with my communication at work and at home. There are weekly training about our products, processes / business model, as well as on communication and personalities. - The company also has a flat structure which is awesome given the size of the company. We have an open office structure so we are not separated from our Team Leaders or have to go through layers of departments to get to them. I speak with my Team Leader and Trainers everyday. As we also have offices in other states and frequently interact with other representatives. - We are given the ability to be independent. You will be given the tools to come up with creative solutions to problems. Even within the training period, we are educated but guided to be independent representatives. Our Team Leaders and Trainers are always there to support and answer questions if needed but you will not be micro managed. - We do have an annual company party. This is an awesome opportunity to meet and see how down to earth and personable our company president is. Also, there are normally giveaways of gift cards, electronics, Tvs etc. - There is a break area that always has snacks , drinks, and coffee . Weekly the team normally gets free lunch which is nice.

Cons

- Learning Curve. There will be a learning curve to this position. I have noticed this could be difficult for perfectionists or people who expect to be experts at this position within 1 month which just will not be the case. I am not sure this is a "con" but something I want to point out as it may feel a bit overwhelming during the first month but this is normal. However, the training process is great. The company focuses more on educating employees and teaching them how to be independent so they can be successful within the company.

Viewing 22 - 24 of 518 Reviews

Glassdoor has 565 WebstaurantStore reviews submitted anonymously by WebstaurantStore employees. Read employee reviews and ratings on Glassdoor to decide if WebstaurantStore is right for you.