Does West Bend Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, West Bend Insurance Company employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at West Bend Insurance Company. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at West Bend Insurance Company?

72% of West Bend Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated West Bend Insurance Company 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at West Bend Insurance Company?

Underwriter (13) , Commercial Underwriter (9) , IT Intern (8) , Claims Representative (6) , Underwriting Technician (6) , Claims Adjuster (5) , Associate Underwriter (3) , Commercial Lines Underwriter (3) , Senior Claims Representative (3) , Software Engineer (3) , Analyst (2) , Claim Representative (2) , Claims Intern (2) , Claims Technician (2) , Customer Service (2)

What are the pros of working at West Bend Insurance Company according to real employee reviews?

"Benefits are great and so is the atmosphere and culture" ((in 28 reviews)); "The pay was good." ((in 15 reviews)); "Great Culture and Values" ((in 13 reviews)); "Beautiful campus." ((in 11 reviews)); "People are great" ((in 11 reviews))

What are the cons of working at West Bend Insurance Company according to real employee reviews?

"Clueless management, employees getting demoted, fired, overworked." ((in 14 reviews)); "Employees are expected to know all the policies and their stipulations like the back of their hand, then the managers come in and magically bend the rules as is the policy is solely a guideline." ((in 7 reviews)); "Disconnect between upper management and mid" ((in 6 reviews)); "There wasn't any information shared about how they were going to increase and celebrate the diversity at the company; it was very passive and embarrassing." ((in 4 reviews))

What are the top reviewed West Bend Insurance Company locations?

West Bend , Madison , Middleton , Milwaukee , Waukesha , Chicago , Peoria , Eau Claire , Chapel Hill , Minnesota Lake

West Bend Insurance Company reviews

3.8

72% would recommend to a friend

(188 total reviews)

Rob Jacques

85% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

West Bend Insurance Company has an employee rating of 3.8 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The West Bend Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

188 reviews

2.0

Sep 18, 2025

Pass

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice buildings and grounds, Great cafeteria. decent pay and benefits

Cons

Too much emphasis on metrics and not enough actual leadership from management. Your only goal as a company should not be to be a top 10 employer in Milwaukee (heard this way too much). it should be to offer value to both your clients and employees

1.0

Aug 17, 2025

It's silver not gold

Classification analyst

Recommend

CEO approval

Business Outlook

Pros

On site amenities are ok

Cons

Management Time wasting Cult like feeling

1.0

May 28, 2025

Can't Recommend Audit

Senior internal auditor

Recommend

CEO approval

Business Outlook

Pros

* Great campus (cafeteria, gym, trails) * Respected among brokers * Upper executives seem to care about culture and hold regular company touch points so all are aware of changes, developments and overall company performance * Lots of diverse interests across the company, can make interaction with others fun * Regular company events allows for ample networking opportunities

Cons

* Bullying in department * Limited guidance, yet management expects individuals to know company specific audit preferences and tasks * Outsiders don't last long in department * Feedback for improvement opportunities often comes in the form of threats to employment

West Bend Insurance Company Response

1y

Thank you for taking the time to leave thoughtful and candid feedback. We're sorry to hear that your experience did not meet your expectations. Your positive remarks about the company culture, the executive team's engagement, and our company events and facilities are very much appreciated and we’re glad those elements contributed positively to your time here. Your concerns are not aligned with the culture we strive to foster. We are committed to taking constructive feedback like yours and using it as a catalyst for change. We will continue working to ensure that all departments reflect the respectful, inclusive, and supportive workplace environment that we aim to uphold throughout the organization.

Viewing 76 - 78 of 188 Reviews

Jobs at West Bend Insurance Company

Associate Loss Control Representative

Customer Care Supervisor - Commercial Lines

Underwriting Technician

Service Center Supervisor

Claims Representative III