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Western & Southern Life

Engaged Employer

Western & Southern Life reviews

3.3

53% would recommend to a friend

(619 total reviews)
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John F. Barrett

76% approve of CEO

50% positive business outlook

Western & Southern Life has an employee rating of 3.3 out of 5 stars, based on 619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western & Southern Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

619 reviews
4.0
Nov 7, 2015

Financial rep

Recommend
CEO approval
Business Outlook

Pros

You don't need to clock in or clock out. You can start your day at 9am if you choose or come in at 8am if you need to get more work done. You do get mileage reimbursement and if you travel just 38 miles (round trip) for a sales call or prospecting - your check will be around $30 - $39 or so.

Cons

Everything else. You are told you will get 90% commission as a first year rep, yet they "hold" 90% of your commission in their employers bank account and then they "Release" the rest of your commission in week 30. What place does this? You are told you will be paid a salary of $650 a week for 6 weeks for training - but the managers leave out one tiny major detail. If you don't complete the modules on time by each Friday by 5pm EST, you don't get paid that $650. The managers want you to not finish your training modules in the office. they want you to do the E-Talent from home from 7pm to 10pm at night (and they don't realize that it takes about 16 - 18 hours per week to complete 2 module each week) The managers ONLY want you to write more business. They expect you to have 6 appointments in your very 1st week of work and in week two , they want you to have 12 appointments. In 8 weeks, they expect you to have 80 appointments (not sales). They want you to have 16 appointments in week three. If you have 4 appointments per day, you will not get your E-Talent done. How can you have 6 appointments (not 6 sales) in your first week if you have a very POOR warm market that earns less than 25K a year? If you don't know people that make at least $35K, what do they expect? The managers will make you call your friends and family (you need to get a list of 100 people before you start work there) they MAKE YOU call them your 1st week there. They will not give you any scripts to use. If you don't ask, they will not give you any help. The SM's are untrained, they don't know how to motivate people, they don't know how to communicate with you. You must write down everything that you do on a log book and if you try to explain you are doing your E-Talent training modules from 8am to 12pm, good luck with your manager having any understanding in that. They will drive you to quit your job before your 6 weeks of training is over. I'm already seeking other employment.

2.0
Sep 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Lots of company events, outings.

Cons

Everyone who works for W&S knows the company (from the very top) is largely full of it. Big wigs feed employees with constant reminders of it's assets owned/managed, financial ratings, fortune 500 status; yet they cannot afford to provide salaries for their Financial Reps. They cannot afford to provide clients with credible leads. I was given a list of 75 cold leads, and I kid you not, 42 of them were disconnected phone numbers. Everyone just continues to play along. W&S has no "in's" with other companies. In other words, they do not work closely with any other company and its employees. This would provide a situation where FR's could reach out to the employees, with the understanding that their co-workers are invested with W&S, and start building a funnel of clients. This is something almost all good Mutual Holding companies have in place. Every day you are asked the same questions. "What are you doing this week?" "How are you acquiring clients?" For a company the size of W&S, questions of activity should never be asked. One would assume there are enough adequate resources funded by the company and questions of activity turn into questions of financial topics. A recycled book of business is not an adequate resource. Nor is it funded by the company. The 100% commission pay structure is extremely unsustainable for living , and does not bode well for personal budgeting. If you're looking to rent an apartment/house, good luck finding a rental company that will sign off on your 100% commission income. In today's age, rental companies are becoming more diligent in researching a potential tenant's income. They are requiring individuals to verify their income. The days of fibbing/estimating an amount and just writing it down are over. The commission structure could provide "competitive salary" or "unlimited income" if, again, there were enough adequate resources and tools funded by the company in place for employees. This is simply not the case with W&S. Life products are not competitively priced. Many many instances where I meet with clients, finally get down to the pricing and the response is "Well ________ is cheaper, so I think we're going to go with them" It pretty obvious why most tenured employees of W&S are anti-illustrations. 90% of the people you meet with have a list of concerns beforehand, and pricing is always near the top. Why we are heavily influenced to forgo providing illustrations to potential clients is beyond my comprehension. Why we are heavily influenced to only provide illustrations to potential clients in a follow-up meeting is very apparent. Activity, Activity, Activity. Just remember, you're still not getting paid to work on behalf of the company. For example, they just took away a program that allowed us to track our weekly commissions. I have no clue how to find it out anymore. No one has said anything. Nothing informative. Our customers are earning guaranteed minimums on their annuities, and FRs don't have answers for them. The idea of educating employees on the company's general/separate accounts seems like an inappropriate idea to the Board. Every question regarding company protocol/company operations is directed to someone else. I left the company a few weeks ago because I knew I could find somewhere better. I accepted a job with Morgan Stanley.

1.0
Jan 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Make your own schedule. Good work- life balance.

Cons

After the first 6 weeks it is 100 percent commission. Not much leads, they expect you to prospect in order to find new customers for sales. There will be many weeks your paycheck isn't enough for a tank of gas, which they don't reimburse you for all the gas you spend going to client's houses. Ridiculously high health insurance premiums, with poor benefits.

Viewing 4 - 6 of 619 Reviews

Glassdoor has 633 Western & Southern Life reviews submitted anonymously by Western & Southern Life employees. Read employee reviews and ratings on Glassdoor to decide if Western & Southern Life is right for you.