Does Westlake Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Westlake Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Westlake Services. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Westlake Services?

34% of Westlake Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Westlake Services 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Westlake Services?

Dealer Account Manager (64) , Account Manager (24) , Customer Service Representative (12) , Internal Sales Representative (10) , Analyst (9) , Collections Specialist (9) , Software Engineer (7) , Area Manager (6) , Collector (6) , Sales (6) , Account Executive (5) , Debt Collector (5) , Financial Analyst (5) , ASM (Area Sales Manager) (4) , Collections Representative (4)

What are the pros of working at Westlake Services according to real employee reviews?

"Great starting point and the people in the company treat one another like family." ((in 28 reviews)); "Great benefits, pay, and constantly learning new things." ((in 17 reviews)); "You get a Good Bonus" ((in 10 reviews)); "Excellent work/life balance" ((in 7 reviews)); "Great coworkers and no required overtime" ((in 6 reviews))

What are the cons of working at Westlake Services according to real employee reviews?

"Poor management communication" ((in 35 reviews)); "The pay is low and they expect you to go above and beyond for them and their shady ." ((in 25 reviews)); "Managers always arrive 40" ((in 14 reviews)); "Parking is terrible and offices are in a dead zone" ((in 8 reviews)); "bad training, they expect you to learn as you go." ((in 8 reviews))

What are employees saying about Westlake Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Westlake Services layoffs and their outlook for job security at Westlake Services in 2026.

What are the top reviewed Westlake Services locations?

Los Angeles , Agoura Hills , Dallas , Houston , Seattle , New York , Austin , Jackson , Westlake Village , Denver , Miami , Boston , Atlanta , Newark , Mobile , Richmond , Virginia Beach , Saint Louis , Rochester , Phoenix , Edmond , Bowling Green , Winston-Salem , Omaha , Burleson , Fort Worth , El Paso , North Houston , Texas City , McAllen

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Westlake Services

Westlake Services reviews

2.8

34% would recommend to a friend

(462 total reviews)

Don Hankey

65% approve of CEO

33% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Compensation and benefits

2.8

Culture & values

2.7

Work/Life balance

2.7

Career opportunities

2.3

Senior management

Westlake Services has an employee rating of 2.8 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Westlake Services employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

462 reviews

5.0

Apr 18, 2025

A Great Workplace with a Collaborative and Competitive Culture

Internal sales representative

Recommend

CEO approval

Business Outlook

Pros

Motivating Environment: A competitive culture can drive individuals to perform at their best.

Cons

Team Collaboration: Despite competition, shared goals can foster strong team bonds and cooperation.

Westlake Services Response

Thank you for your feedback as a current employee. We are pleased to hear of your positive experience. Westlake and our management team strive to cultivate a positive work environment and support our employees to succeed in their roles. We hope your time with us helps you achieve your career goals as you continue to grow with the company.

2.0

Apr 11, 2025

Just ok

Account manager

Recommend

CEO approval

Business Outlook

Pros

Income potential was there if you want no life

Cons

Advocated having no life and work work work

Westlake Services Response

Thank you for taking the time to share your review. We are pleased to hear that you found our compensation potential favorable. We have many successful tenured sales professionals who have found the work-life balance and continue to strive in both areas. Our management team is trained to assist our new sales employees to succeed within a sales environment with balance in mind. We wish you well and thank you for your contributions.

4.0

Mar 26, 2025

Auto Industry

Dealer account manager

Recommend

CEO approval

Business Outlook

Pros

High pay potential Customer Service Remote High energy Sales

Cons

Pay cuts Cold calling Work on weekends Low base Cold calling

Westlake Services Response

Thank you for your feedback. We are pleased to hear you found the pay plan and bonus opportunities favorable. Westlake is proud to have tenured sales employees who have found growth with the company by growing their dealer base. We thank you for your review and wish you the best.

Viewing 28 - 30 of 462 Reviews

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Jobs at Westlake Services

Loss Recovery Representative

Loss Recovery Representative

30-Day Collections Representative

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Westlake Services

Westlake Services reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A Great Workplace with a Collaborative and Competitive Culture

Just ok

Auto Industry

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