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Westlake Services

Engaged Employer

Westlake Services reviews

2.8

34% would recommend to a friend

(462 total reviews)
avatar

Don Hankey

65% approve of CEO

33% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Compensation and benefits

2.8

Culture & values

2.7

Work/Life balance

2.7

Career opportunities

2.3

Senior management

Westlake Services has an employee rating of 2.8 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Westlake Services employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

462 reviews
3.0
Mar 18, 2025

Not for the faint of heart

Dealer account manager
Recommend
CEO approval
Business Outlook

Pros

You have the opportunity to make a lot of money

Cons

Managers will tell you to steal dealers from your coworkers. No work life balance

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Westlake Services Response
1y
Thank you for taking the time to share your feedback as a current Westlake team member. Westlake is proud to have tenured employees who have found growth with the company. The company offers a competitive uncapped commission and bonus structure for our sales professionals. One of the bedrocks of sales is competition and our management team welcomes new ways to implement it with the least amount of tension, with established guidelines and rules to manage the fair engagement of our dealerships. As a current employee, we want to see you thrive in your role. We encourage you to reach out to your manager, director, or Human Resources to address your concerns. We would love to hear your ideas on how we can continue to improve. We hope your time with us helps you achieve your career goals as you continue to grow with the company.
1.0
Mar 5, 2025

Former employee

Area manager
Recommend
CEO approval
Business Outlook

Pros

Good pay if you inherit a portfolio

Cons

Useless management uneducated and dishonest

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Westlake Services Response
1y
Thank you for your review. We are glad to hear you found the pay plan and incentive structure favorable. At Westlake, employees are given autonomy and encouraged to be self-starters. Our sales training department is proactive in training all our new employees throughout the year. Our regional managers and divisional sales trainers engage with our sales professionals providing continued education and training to ensure success. We are disappointed to hear that you felt you needed more support from management. We have noted your concerns so that future Westlake employees do not experience similar gaps in expectations. We thank you for your contributions.
2.0
Mar 4, 2025

Good pay, micromanage

Collections specialist
Recommend
CEO approval
Business Outlook

Pros

The pay was good. That's all I can say

Cons

Working for a company that micromanages can be incredibly stressful and demoralizing. Constant oversight, excessive scrutiny of every task, and a lack of trust from management create an environment where employees feel undervalued and stifled. The pressure to meet unrealistic expectations and the fear of making even minor mistakes can lead to burnout and anxiety. Instead of fostering creativity and independence, micromanagement often results in decreased productivity, low morale, and high turnover, as employees struggle to thrive under such oppressive conditions.

avatar
Westlake Services Response
1y
Thank you for feedback. We are happy to hear that you found the pay plan and incentive structure favorable. Westlake as a company strives to provide our employees with a positive work environment that sets them up for success. Employees are given autonomy and encouraged to be self-starters, while provided with continued training and support from management. The management team enforces accountability measures to the entire team to increase both productivity and individual results. We appreciate your time with Westlake and thank you for your contributions.
Viewing 31 - 33 of 462 Reviews
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ReviewsWestlake Services reviews

Glassdoor has 481 Westlake Services reviews submitted anonymously by Westlake Services employees. Read employee reviews and ratings on Glassdoor to decide if Westlake Services is right for you.