Whatfix reviews

3.4

61% would recommend to a friend

(697 total reviews)
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Khadim Batti

76% approve of CEO

58% positive business outlook

Whatfix has an employee rating of 3.4 out of 5 stars, based on 697 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Whatfix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

697 reviews
5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Whatfix is a great place to work if you enjoy a fast-paced, high-growth environment. The team is collaborative, driven, and supportive, and there are plenty of opportunities to take ownership and make a real impact.

Cons

Pace can be intense, and priorities may shift as the company scales. Global collaboration across time zones can be challenging.

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Whatfix Response
3mo
Thank you for sharing your feedback. We’re glad to hear your positive comments around the collaborative team, ownership opportunities, and the ability to create meaningful impact. We also appreciate your perspective on the pace and evolving priorities. As we continue to scale, agility and adaptability remain important, and we’ve put in place clearer goal-setting frameworks and regular alignment cadences to help teams navigate this effectively. On global collaboration, we understand that working across time zones can present challenges. Teams are encouraged to be mindful of this through better planning, async ways of working, and setting clear expectations to support balance. We appreciate you taking the time to share your experience.
5.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Whatfix continues to be a company that impresses me with its strong values, focus on innovation, and genuine commitment to both customers and employees. After working for a meaningful stretch, I still see daily proof of why I joined: Empowerment and Ownership - You’re trusted to take initiative and run with ideas. If something has potential to add value to customer or the company, you’ll be supported to run a pilot. Customer-First in Practice -The company doesn’t just say it cares about customers - it truly lives customer-first, in every decision and celebration. Strong Leadership and Culture – The founders and sr. leadership team remain grounded, transparent, and open to access and ideas. Opportunity for Growth – There is space here to build new programs, expand skills, and make a real impact. People You’ll Want to Work With – Smart, respectful, hard-working colleagues

Cons

It’s a fast-paced environment, and expectations are high. But if you're someone who thrives on ownership, growth, and meaningful work, it’s incredibly energizing.

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Whatfix Response
1y
Thank you for taking the time to share such thoughtful and encouraging feedback! It’s rewarding to hear that your journey at Whatfix has been empowering and filled with growth, ownership, and meaningful work. We’re especially glad to know that our values—customer-first, treating people with empathy, and a culture of innovation—continue to resonate with you. While we know the pace can be intense at times, we truly appreciate the dedication and ownership our teams demonstrate in making an impact every day. We remain committed to nurturing the principles that keep our culture strong. Thank you for being an integral part of this journey.
5.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Not many that I have

Cons

A lot of info to give

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Whatfix Response
2y
Thank you for your feedback. Can you elaborate on what info you had to share? We would love to get more context. If you have specific concerns or suggestions on streamlining the process, feel free to share them with your team or the HR team.
Viewing 1 - 3 of 697 Reviews

Glassdoor has 764 Whatfix reviews submitted anonymously by Whatfix employees. Read employee reviews and ratings on Glassdoor to decide if Whatfix is right for you.